154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 14, 2023

Very efficient and caring

I don't know how they do it. Their claims process is so efficient, I had my reimbursement before my credit card bill was due. Their claims process is very straightforward, and easy to understand. You have to provide complete medical records from the beginning of ownership of your animal, which your vet should easily be able to provide, and which is required to demonstrate that the current issue was not a preexisting condition. I don't know of a pet insurance that covers preexisting conditions, so this is normal. After that, claims are processed super fast. BUT THAT'S NOT ALL. It is very easy to get through to a claims agent if things get stalled, which in my case they did, because I had to round up records from 3 different practices. No big deal. On-hold times are short, and staff is unbelievably caring. They ask how your pet is doing, knowing they are about to become your therapist for a minute. I can't imagine the stories they hear. I am very grateful for this kindness. It helps more than they can possibly know.

Insurer: Healthy Paws

By: Tina

Useful
Verified February 14, 2023

Good service

Great experience

Insurer: ASPCA

By: Norman Bergantim

Verified February 14, 2023

Having a two week wait period just…

Having a two week wait period just shows how greedy any insurance company is for having that policy. The point of insurance is to cover medical expenses regardless if it happens on first day of the policy or the 12th or the 30th day. I paid for a full month, I should get what I paid for every single day.

Insurer: ASPCA

By: Every customer ever

February 14, 2023

Highly recommend!

We purchased this policy last year when we adopted our puppy. It is easily the best decision we made for her. The policy is easy to understand, the claim forms are straightforward (altho it helps that our vet submits on our behalf), and the claims are paid quickly. The policy has easily paid for itself in the last year. I researched other companies and the pricing was competitive, but MetLife's deductible was lower than everyone else's and their coverage was better. Highly recommend!

Insurer: MetLife

By: MaryJo

Useful
Verified February 14, 2023

Amazing

Amazing! It was easy

Insurer: ASPCA

By: Izza Sola

February 14, 2023

Increased by $50 in one year

Increased by $50 in one year. CHOOSE ANOTHER COMPANY

Insurer: Trupanion Canada

By: Georgia

February 14, 2023

This review may go up

This review may go up. However, I still have an outstanding claim they say "Waiting on more information" But I sent in the visa bill and itemized invoice from the vet. Still nothing and that's from November

Insurer: Embrace

By: Darrin

Verified February 14, 2023

It was very easy to sign up for this…

It was very easy to sign up for this insurance and I believe it to be a good value. I have not used it yet and will update my review once I do.

Insurer: ManyPets

By: Rhonda D.

Verified February 14, 2023

Excellent, Prompt Claim Process

I am very pleased with the less than 24 hour processing of our claim! I will recommend Trupanion to all of my pet owner friends!

Insurer: Trupanion

By: Kathryn

Useful
February 14, 2023

I don’t recommend you this insurance

I don’t recommend you this insurance, it’s just waist of time and money I’ve been paying 200$ Monthly my dog had a cancer so I payed 10k for surgery they didn’t cover my dog’s hospital bills without any reason they didn’t even explain me why they just denied my claim This is unprofessional and insane Terrible and horrible experience. Plus they still calling me just to remind me that my policy will be cancelled soon if I’m not gonna pay …shame on you !! this insurance is likely a big scam.

Insurer: Trupanion

By: rahma jelassi

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