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Great Service
I reached out as I had to change the pet owner to my name and the phone service was most excellent (her name was Alicia) I submitted my claims and received notice that the $ was going to be put into my bank account. It only took 2 weeks.
Insurer: MetLife
By: Liz
They're great in every way
They're great in every way. The only stressful part is, there no doctors that accept embrace directly do therefore it can be very difficult to come up with the doctors payment upfront. It could be THOUSANDS of dollars which can be stressful. I wish embrace would make great effort to have relationships with doctors so the doctors take direct payment .
Insurer: Embrace
By: Fawn Mendieta
Won't ever have a pet without Embrace
We have had embrace for a few years. We have already lost one dog and almost lost our new rescue. Embrace was very helpful in covering our VERY expensive emergency bills. There are a few catches you need to ensure though. Your dog needs to get to the vet asap to confirm a clean bill of health. It is very easy to end up with pre existing conditions that will never be covered. Second, the waiting period needs to be followed. Be a good pet parent and get your animals tested for EVERYTHING. Especially your rescues. If you get in front of things and are willing to pay out of pocket at first, embrace is fantastic. Between this and our care credit card, we were able to save our new doggo girl. Without it, unaffordable vet bills become euthanasia. Every time I call, they are pleasant. Pre certification was offered and quickly accepted in our case. Claim reviews did not take more than 2 days.
Insurer: Embrace
By: Kimberly Rea
Claim
The customer service was excellent but the reimbursement was slow
Insurer: MetLife
By: Nancy
WEBSITE CURRENTLY NON EXISTING
Phone No answer Website Non existing App. Cannot get through?? What is Going on!!
Insurer: ASPCA
By: Tania
As a vet see the benefit of pet…
As a vet see the benefit of pet insurance for my clients and patients every day. As the owner of 3 dogs and 5 cats I have already received over $20,000 in payments. I knew the Irish Wolfhound could be an expensive breed to own, but wasn't expecting my Husky mix from the local Reserve to need $12,000 in surgery by 1 year old. People ask why I have insurance as a vet. Easy, so I can afford to give my pets the best care possible, which means being able to send them to specialists like an orthopaedic surgeon or specialized treatments like radioactive iodine therapy for hyperthyroidism.
Insurer: Trupanion Canada
By: Rebecca Jackson
Best decision ever!
I was very leery about Pet Insurance when I first started looking into it. Now, I am so glad that my fur babies have protection in case something happens or even as they age.
Insurer: MetLife
By: Tina
Great company
I have nothing to say but good things to say. This company is a pleasure to deal with. I had one issue about a claim and it was resolved easily and quickly. Everyone I have spoken to has been helpful and very nice
Insurer: Trupanion
By: Helene
Do not use this company
Please do your due diligence and look at other sites for reviews. The BBB rating is a good one. This company does not have a claims department you can talk to. When you file a claim you will most likely be denied. I called multiple times and was told by representatives they would document and pass on to the claims center. I uploaded all medical records, called a few times to ensure they had everything. And was told I was good to go. They denied all my claims related to the same surgery, stating "after multiple attempts they were unable to obtain medical records."
Insurer: Pets Best
By: HELGA LEITE EVORA
I can not recommend Trupanion enough
If only human insurance were 1/2 as good as Trupanion the world would be a much better place. Trupanion has unmatched customer service (I'm talking about at midnight they will answer the phone with a warm knowledgable person on the other end), are extremely effecient, and fairly fairly priced. You should never have to wait and worry and panic about whether or not to save your babies life- with Trupanion you never will. I've had their services for over 10 years now and they are consistent, ethical, reliable, and compassionate. **Don't bother with any other company. Trupanion is the most widely utilized for a reason.** Yes, they maybe are $10-20 more per month than their competitors but trust me there is a reason. In times of death or illness or injury the last thing you need is to be waiting weeks on end for pre-approvals or re-imbursement and you certainly don't want to be on hold for hours either- with Trupanion you don't have to worry about any of that! Knowing a company like Trupanion exists gives me renewed faith in humanity. After 10 years of working with them I can say that wholeheartedly.
Insurer: Trupanion
By: Melodie