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Attentive and thorough in all my inquiries.
Attentive and thorough in all my inquiries.
Insurer: Trupanion
By: Mary
Customer service is wonderful.
Customer service is wonderful.
Insurer: Trupanion
By: Robin
Excellent service
Excellent service
Insurer: Trupanion
By: Yvonne
Great customer service!
Great customer service!
Insurer: Trupanion
By: Alisa
Great customer service.
Great customer service. Pays the claim usually within 3 to 5 days and if they arenât paying, itâs in eligible they explain why I highly recommend Trupanion.
Insurer: Trupanion
By: Susan
I love healthy paws!!
I couldn’t be happier with healthy paws!!! My 3.5 year old dog had a major health emergency that cost thousands. Healthy paws reimbursed me exactly according to my policy quickly (truly within a day or two of submitting a claim) and without any issues. It was such a relief to not worry about cost when I was really worried about my sick pet!
Insurer: Healthy Paws
By: Jaimie
Quick to sign up
Quick to sign up, customer service very responsive.
Insurer: ManyPets
By: Ruby Vasquez
Affordable and understandable
We did everything online, it was very easy and gave step by step instructions. It also explained the coverage in a way everyone can understand. It literally took us 15 minutes maybe less to get out fur babies covered. Very reasonable prices, plus a discount if you have more then one animal.
Insurer: Pumpkin
By: Tricia Dela Cruz
Absolutely the BEST !!!!
I have been with Trupanion for over five years, and they came highly recommend it to me at the time. Never thought I would need them, but figured it was peace of mind. I had checked around with other insurance companies, but this one stood out with me. I really like the fact that they are in BC, and that when they had the fires in Fort McMurray, I know they looked after mini monthly premiums for six months until people get back into their homes and on their feet. That amazes me Then our dog developed allergies…. Now he is on Apoquel, which isn’t cheap…. But is helping him. He is also on a AVenti omega 3 oil. Trupanion pays 90% of the cost of these, less the tax….. and of course, after my $500 deductible Then, in April our dog began to limp…. Our vet put them on rest, meloxicam…. And said to give it six months. He didn’t get any better, we were referred to a really good surgeon; who advised us that Jake needed a TPLO surgery, which is very very expensive…. But great recovery. The surgeons office sent a quote off to Trupanion; and they replied within minutes to them Jake had his surgery last Wednesday; again Trupanion paid 90% of the surgery less the tax…… no issues whatsoever I believe if anybody writes a bad review, it may be because of a pre-existing condition. I normally pay for his medication upfront, when I get home, I take a picture of my receipt, log onto my account with Trupanion and submit my claim along with a picture of my receipt Some days I have had my money deposited in my bank account within two days!!!! I cannot say anything bad about our experience with Trupanion. My husband and I are totally happy with this company. Oh, and I forgot to mention that since I’ve had this insurance our rates went up $.11 a month…. And it was only a few months ago that I was notified that it would be going up $9 more a month. In this day and age, every single thing has gone up…. So we were not surprised at an increase. Again had the same payment amount except for the little increase years ago, up until now There is no way if I had put my payment in the bank every month, I would never have had enough money saved for all that Trupanion has paid out. AND… always friendly and courteous, and easy to get a hold of any time of the day.
Insurer: Trupanion Canada
By: Mrs. McCarthy
Stephanie made the choice easy
Stephanie was sweet, knowledgeable, kind, and so patient with me. She explained everything in detail and stayed in contact with me for everything I needed. Easily the best customer service I’ve received in my search for pet insurance.
Insurer: Prudent Pet
By: Catrina