154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 16, 2023

Easy to submit claim

Easy to submit claim

Insurer: Embrace

By: Melissa Miller

February 16, 2023

I swear by Spot!

I swear by Spot!! This place is seriously awesome. My dog tore her ACL a couple weeks ago, and I was literally saved by Spot. The customer service was outstanding and everything was super easy. Thank you, Spot!!!!

Insurer: Spot

By: Liddy DeConto

February 16, 2023

Spot pet insurance is the best!!!

Spot pet insurance is the best!!!! I seriously don't know what I would have done without them. I got pet insurance for my new kitty, Freddie, because I saw their ad on Instagram. Next thing I knew, Freddie had earmites (ew!!!) and had to go to the vet. Without pet insurance, I wouldn't have been able to cover the bill. Thank you Spot!!! Freddie and I love you!!!

Insurer: Spot

By: Delila

Verified February 16, 2023

Worthless contact and help line…

I sent 3 emails telling them it won't let me register as a newly approved insured pet and instead of resolving the problem they send me to a review site. SERIOUSLY??? And they have a contact number that DOESN'T WORK!!!

Insurer: ASPCA

By: Jennifer Soeda

February 16, 2023

Amazing Service

very easy enrollment and amazing service!

Insurer: Spot

By: Kaitlyn Fuerst

Verified February 16, 2023

No such thing as customer service?

I have emailed two questions as a new customer, and neither has been answered. Where's the customer service team? I am regretting my decision to go with ASPCA already and contemplating canceling after my first month.

Insurer: ASPCA

By: Rob

February 16, 2023

Spot is INCREDIBLE!!

Spot is INCREDIBLE!!! I can’t say enough great things. When my sweet pup got sick a couple months ago, Spot was there for us. I have no idea what we would have done without them. Seamless processes and incredible customer service. Would 100% recommend to anyone looking for pet insurance!

Insurer: Spot

By: Kerwin Sickinger

Verified February 16, 2023

Great Company

Lot of good info that answers all my questions and concerns

Insurer: ASPCA

By: Dennis Gray

Verified February 16, 2023

It was easy to sign up and get the…

It was easy to sign up and get the coverage I want

Insurer: ASPCA

By: AnnMarue

February 16, 2023

Horrible customer service at Fetch…

On Feb 6th I posted a negative review about Fetch pet insurance as they refused to pay my claim for my cat Charlie’s tooth resorption consultation with a board certified dentist which was recommended by my vet who felt the situation warranted a specialist. Someone from Fetch commented on my post asking for more info and said they would look into it Even though I had provided my policy number in the original post. I provided the policy number again. That was 10 days ago and I have not heard back from anyone at Fetch. Obviously that was a disingenuous attempt to sound like they were responding to my complaint. This company is bad news. Horrible customer service

Insurer: Fetch

By: Deborah

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