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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I swear by Spot!
I swear by Spot!! This place is seriously awesome. My dog tore her ACL a couple weeks ago, and I was literally saved by Spot. The customer service was outstanding and everything was super easy. Thank you, Spot!!!!
Insurer: Spot
By: Liddy DeConto
Spot pet insurance is the best!!!
Spot pet insurance is the best!!!! I seriously don't know what I would have done without them. I got pet insurance for my new kitty, Freddie, because I saw their ad on Instagram. Next thing I knew, Freddie had earmites (ew!!!) and had to go to the vet. Without pet insurance, I wouldn't have been able to cover the bill. Thank you Spot!!! Freddie and I love you!!!
Insurer: Spot
By: Delila
Worthless contact and help line…
I sent 3 emails telling them it won't let me register as a newly approved insured pet and instead of resolving the problem they send me to a review site. SERIOUSLY??? And they have a contact number that DOESN'T WORK!!!
Insurer: ASPCA
By: Jennifer Soeda
Amazing Service
very easy enrollment and amazing service!
Insurer: Spot
By: Kaitlyn Fuerst
No such thing as customer service?
I have emailed two questions as a new customer, and neither has been answered. Where's the customer service team? I am regretting my decision to go with ASPCA already and contemplating canceling after my first month.
Insurer: ASPCA
By: Rob
Spot is INCREDIBLE!!
Spot is INCREDIBLE!!! I can’t say enough great things. When my sweet pup got sick a couple months ago, Spot was there for us. I have no idea what we would have done without them. Seamless processes and incredible customer service. Would 100% recommend to anyone looking for pet insurance!
Insurer: Spot
By: Kerwin Sickinger
Great Company
Lot of good info that answers all my questions and concerns
Insurer: ASPCA
By: Dennis Gray
It was easy to sign up and get the…
It was easy to sign up and get the coverage I want
Insurer: ASPCA
By: AnnMarue
Horrible customer service at Fetch…
On Feb 6th I posted a negative review about Fetch pet insurance as they refused to pay my claim for my cat Charlie’s tooth resorption consultation with a board certified dentist which was recommended by my vet who felt the situation warranted a specialist. Someone from Fetch commented on my post asking for more info and said they would look into it Even though I had provided my policy number in the original post. I provided the policy number again. That was 10 days ago and I have not heard back from anyone at Fetch. Obviously that was a disingenuous attempt to sound like they were responding to my complaint. This company is bad news. Horrible customer service
Insurer: Fetch
By: Deborah