154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 13, 2023

Affordable and understandable

We did everything online, it was very easy and gave step by step instructions. It also explained the coverage in a way everyone can understand. It literally took us 15 minutes maybe less to get out fur babies covered. Very reasonable prices, plus a discount if you have more then one animal.

Insurer: Pumpkin

By: Tricia Dela Cruz

February 13, 2023

Absolutely the BEST !!!!

I have been with Trupanion for over five years, and they came highly recommend it to me at the time. Never thought I would need them, but figured it was peace of mind. I had checked around with other insurance companies, but this one stood out with me. I really like the fact that they are in BC, and that when they had the fires in Fort McMurray, I know they looked after mini monthly premiums for six months until people get back into their homes and on their feet. That amazes me Then our dog developed allergies…. Now he is on Apoquel, which isn’t cheap…. But is helping him. He is also on a AVenti omega 3 oil. Trupanion pays 90% of the cost of these, less the tax….. and of course, after my $500 deductible Then, in April our dog began to limp…. Our vet put them on rest, meloxicam…. And said to give it six months. He didn’t get any better, we were referred to a really good surgeon; who advised us that Jake needed a TPLO surgery, which is very very expensive…. But great recovery. The surgeons office sent a quote off to Trupanion; and they replied within minutes to them Jake had his surgery last Wednesday; again Trupanion paid 90% of the surgery less the tax…… no issues whatsoever I believe if anybody writes a bad review, it may be because of a pre-existing condition. I normally pay for his medication upfront, when I get home, I take a picture of my receipt, log onto my account with Trupanion and submit my claim along with a picture of my receipt Some days I have had my money deposited in my bank account within two days!!!! I cannot say anything bad about our experience with Trupanion. My husband and I are totally happy with this company. Oh, and I forgot to mention that since I’ve had this insurance our rates went up $.11 a month…. And it was only a few months ago that I was notified that it would be going up $9 more a month. In this day and age, every single thing has gone up…. So we were not surprised at an increase. Again had the same payment amount except for the little increase years ago, up until now There is no way if I had put my payment in the bank every month, I would never have had enough money saved for all that Trupanion has paid out. AND… always friendly and courteous, and easy to get a hold of any time of the day.

Insurer: Trupanion Canada

By: Mrs. McCarthy

Verified February 13, 2023

Stephanie made the choice easy

Stephanie was sweet, knowledgeable, kind, and so patient with me. She explained everything in detail and stayed in contact with me for everything I needed. Easily the best customer service I’ve received in my search for pet insurance.

Insurer: Prudent Pet

By: Catrina

Verified February 13, 2023

Help when I needed it

I bought pet insurance when I got my rescue pup, hoping to never have to use it. 10 months later I was at a top notch veterinary clinic trying to figure out why my pup started having seizures. Thank goodness for Embrace Insurance, I’m not sure what I would have done without their help with the bills that came from the visits.

Insurer: Embrace

By: Lisa Frakes

February 13, 2023

Speak with someone 24 hours a day! Wish other companies had this service. …

My dogs have been covered by Trupanion for a few years, and I haven’t had a claim yet. But I called a couple of days ago with a couple of questions. I called at 9pm PST and I was so pleased to be able to speak with someone from Trupanion. The agent was kind and helpful, which is amazing! I’m so glad I have this insurance, it really gives me peace of mind.

Insurer: Trupanion Canada

By: Sherrilyn Caron

Verified February 13, 2023

Prepare to be swindled

They always figure out a way to make sure they never refund you. Prepare to pour money into the insurance with very little return.

Insurer: Figo

By: customer

February 13, 2023

Uploading vet bills is frustrating

I may be looking for a different pet insurance because I cannot do computer uploading of files. I prefer the vet provider to submit the insurance paperwork like people doctors do.

Insurer: Embrace

By: Marie Roberson

Verified February 13, 2023

So happy for my doggie!!

It was very easy to navigate through the system. User friendly!

Insurer: Spot

By: kimela santifer

Verified February 13, 2023

Very good service!

Very good service!

Insurer: Prudent Pet

By: Juan Antonio Mora Castillo

Verified February 13, 2023

It's a little too early to tell

It's a little too early to tell, but the on-line enrollment process was very easy. I wish the wellness plan was visible before you get to the payment area though. I did ask for it through a chat and the rep sent it to me right away. I think this company is going to be a good one. I have had two other pet insurance companies over the last 30+ years. Both were good, so Pumpkin has some big shoes to fill. I changed because of the price. Pumpkin give my pets more coverage, higher reimbursements, and less cost!

Insurer: Pumpkin

By: Valerie

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