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So Thankful we had Trupanion!
Trupanion has been insuring our pack now for years. Premiums seem expensive..... until you have a claim that is, then they seem so worth it! Recently one of our dogs had to have surgery to remove a large tumor on her adrenal gland. Total costs for the testing, diagnosis and surgery came to $10,581. Of that Trupanion reimbursed us $8610 (81.4%) :) Without this insurance the surgery and testing would have been cost prohibitive. Thankfully, surgery went very well and we can now share more quality time with our girl. Claims process went quickly with minimal "additional proof items" required. Overall, a painless process! When I called to get clarification on what additional items they needed I got to speak with a real person who was very helpful. What a concept! My recommendation to all pet owners. Insure your pets early in life before preexisting conditions develop. Paying premiums may seem painful until you have a claim then it will have been well worth it! Just do it! you will be so thankful you did.
Insurer: Trupanion
By: Don Greer
Website is easy to submit a claim and…
Website is easy to submit a claim and navigate
Insurer: Embrace
By: Thaís Nobre Silveira
Signed up for two dogs
Signed up for two dogs. Only one policy shows up online. Emailed customer service, they said there may be a computer glitch. Coming up on one month and no policy.
Insurer: ManyPets
By: customer
Don’t buy…
We have 2 pets on this insurance one of them had a issue supposedly mouth infection and the vet they send em out without medication didnt notifed us about the issue 4 months later they he’d to extract 4 tooth’s 2 months prior to this we add it pet insurance tired going to the vet and pay 5-6 hundred dollars every time went there couple of times our deduction was 500 and they approved the 2 visits when he got his tooth pulled they asked for the records just to find a loop whole so they don’t want to pay and since this was existing they didn’t covered when he went back for blood work to check how was he doing they didn’t covered that even since this was connected to that they didn’t approved this either I payed almost 14 hundred dolllars for the year and they won’t cover anything I cancelled Don’t get robbed they always look for a loop whole
Insurer: ASPCA
By: 130skyline
Worst experience
Worst experience, adopted pet with MetLife pet insurance, dog got sick after 24hours, MetLife refused coverage saying it was a "pre-existing condition". Called shelter to let them know they should stop using MetLife, they couldn't believe they considered it pre-existing. Horrible customer service.
Insurer: MetLife
By: Lina Bellard
It was quick and easy
It was quick and easy. Glad I was able to make this happen.
Insurer: Pumpkin
By: _Ms.Pepper
It was easy to apply and the customer…
It was easy to apply and the customer service was a pleasent experience very helpful. I have not used the insurance yet still looking for a vet
Insurer: Spot
By: Monique Webster
It is sad how little they care…
I only received this pet insurance because it was offered through my job, and costs would be taken out of my paycheck (seemed simple enough). However, little did I know what a nightmare this insurance would be! Sadly I had to euthanize my cat due to cancer, and they made the process of being reimbursed for her euthanasia/cremation a nightmare. Putting a pet to sleep is difficult enough, but having to drag out claims with insurance made it so much worse. They don’t honor policies and clearly do not care about pets/pet owners. It is quite sad how little they care. Thankfully, I canceled policies for my two dogs who are still living, and going to transfer to a much better company!
Insurer: Nationwide
By: Amy T-H
As soon as we got our German Shepherd…
As soon as we got our German Shepherd puppy, we insured him with Trupanion. So very glad we did! He stepped on something, bee or foxtail, which turned into osteomyelitis. We were at the vet’s, or ER or Speciality hospital so often, they knew our names. Trupanion never blinked, 90% of his bills were covered, as well as his medicines!!! He will be 2 in June and has allergies. Trupanion to the rescue again. They will pay again, once we meet his deductible, which won’t take long. They don’t pay for office visits. That is, after all, my responsibility. But those big bumps in the road? The scary, expensive ones? Trupanion is there. Best of all, real people answer the phones, answer questions and help. An amazing, wonderful, company. Bravo Trupanion!!
Insurer: Trupanion
By: Judi Perrin