154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Company was easy to contact
Company was easy to contact. Jennifer was great! I had many questions and she was able to answer all of them. She was friendly and knowledgeable. Signed up online. Website is user friendly. Thank you!
Insurer: ManyPets
By: Lisa N
I can't contact anyone at your…
I can't contact anyone at your number-800-905-1595. Have someone call me at 937-231-1946.
Insurer: Spot
By: Fred McDougall
OUT OF BUSINESS??? Bankruptcy?
I have been trying to call their customer service number and continued to get "no one is available at this time" a little while later their answering service says "our office is currently closed" IN THE MIDDLE OF THE DAY!!! I have been with them for almost a year now and thankfully have not had the need to use them. But not being able to get a hold of them for a question raises a red flag. I hope they are not filing bankruptcy.
Insurer: Spot
By: liv Og
Sounds good but read the fine print.
I heard great things about Trupanion. Compared their coverage and signed up. Unfortunately, when it came time to submit claims it was a different story. Example: my dog went in for a standard neuter and they discovered that one of his testes had not dropped (cryptorchidism). This is listed as a covered condition in their marketing materials but when I submitted the claim, they quoted me the fine print where it states that they don't cover cryptorchidism when it is part of the neutering procedure which of course is the most common time that this is addressed. I followed up with the company and eventually (after emailing them numerous times) got a clear explanation however frustrating: "Our policy only covers the cost of accident, illness, and injury related expenses. Even though a Cryptorchid Neuter isn’t a “standard” neuter, it is still a routine procedure, and are largely performed preventatively as the testicle is not descending from the abdominal cavity, and the retained testicle can potentially cause cancerous tumors if left. Our policy would only extend coverage in the event that there was an illness or injury present at the time of the procedure, and it was deemed medically necessary for your pet to have this procedure done by your veterinarian in order to treat that condition. As there is no evidence that there was an underlying condition being treated by this neuter, we would not be able to extend coverage." So while I thought of it as an unexpected expense (which it was), they don't. So, I give them points for eventually getting back to me with a humanistic response (hence 2 stars instead of 1) but be wary of the typical insurance company double talk and single-minded focus on finding ways to say no to your claims.
Insurer: Trupanion
By: Stefan Gerard
My pone experience was great
My pone experience was great. But I still have not received my copy of my policy.
Insurer: Pumpkin
By: Roger Dorcas
Never paying anything - Avoid this insurance
Never paying anything
Insurer: Trupanion Canada
By: Joe F.
Quick turn around - hand written receipt from vet
I work with a vet that has hand written receipts - despite that - the turn around time for the wellness visit was fairly quick. Even an apology that it was taking longer. So far I highly recommend pets best
Insurer: Pets Best
By: Taylor Lolmaugh
Your website is not working at all
Your website is not working at all. I can't get logged in or register and your phone number just says no one is available and hangs up.
Insurer: Spot
By: Reilly Aldrich
unable to access my no're get in…
unable to access my no're get in contact with costumer service
Insurer: Spot
By: Miriam Tlatelpa
Seem to refund claims quickly.I’m new…
Seem to refund claims quickly.I’m new to this but so far so good
Insurer: ASPCA
By: Betty Squires