154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 17, 2023

Not sure what to make of Trupanion

I have had a very good experience with Trupanion until recently. All of a sudden they are raising my rates and making changes to the policy and how it works and how things are calculated. I find it very dishonest.

Insurer: Trupanion Canada

By: Sally

Useful
February 17, 2023

This pet insurance is a scam!!!!!

This pet insurance is a scam!!!!!! Don’t get it. I was paying extra for Illness then when I filed a claim I found out my dog wasn’t covered for Illness due to his age but it never said that in the policy. I called to cancel my policy and they never canceled it and was still charging me and won’t refund me my money.

Insurer: AKC

By: tracey au

Verified February 17, 2023

No follow up.

No follow up.. next step etc.

Insurer: Pumpkin

By: Kp

February 17, 2023

Insurance denied

Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet). I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch. save your money and go to an insurer that pays out. If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay

Insurer: Fetch

By: louise

Useful
February 17, 2023

Excellent website makes claims easy to…

Excellent website makes claims easy to submit, with simple step by step instructions

Insurer: Embrace

By: Daniel Conway

February 17, 2023

Insurance denied

Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet). I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch. save your money and go to an insurer that pays out. If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay

Insurer: Fetch Canada

By: louise

Useful
February 17, 2023

This claim was extremely easy to submit…

This claim was extremely easy to submit and every question I had before submitting, the Embrace agent answered with kindness.

Insurer: Embrace

By: Nicole Marder

Verified February 17, 2023

Highly Recommend Signing Up Today!

We signed up for Healthy Paws the day we adopted our 2-year-old rescue Aussie Shepard mix and we are SO GRATEFUL we did! Turns out our pup has epilepsy so we have been to see three general vets, an emergency vet, and a neurologist, which as you can imagine adds up. Not to mention daily medicines, prescription diet, and lifestyle changes needed to manage our dog's seizures. Healthy Paws has been incredibly responsive to all questions about claims and we receive the reimbursement within a couple of days. It's been tough navigating our dog's medicine, doctor appointments, tests, and emergency needs. We are thankful that Healthy Paws is easy to navigate with a great policy and customer service team. It makes a world of difference to us and our pup! Highly recommend signing up IMMEDIATELY! Healthy Paws is the best pet insurance company out there!

Insurer: Healthy Paws

By: Melissa Quayle

February 17, 2023

Great Experience with Healthy Paws

I have had a Healthy Paws plan for approximately 7 years. I have found the rates to be reasonable during this time. I recently filed a claim and was quickly reimbursed according to my plan’s details. The process was extremely simple and I was updated via email through every step.

Insurer: Healthy Paws

By: Donna

Useful
February 17, 2023

Submitting a claim is easy and response…

Submitting a claim is easy and response time is quick. Very thankful to have Embrace pet insurance.

Insurer: Embrace

By: M Johnson

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