154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 24, 2023

Awesome experience with Healthy Paws

My dog, Sasha, recently had a hernia repair. Heathy Paws was very quick to issue a reimbursement check for the surgical costs. I even got a call from a Healthy Pet Insurance rep to see how Sasha was recovering after her surgery. That is a lot more than my own health insurance does! I highly recommend Healthy Paws. Fabulous customer service.

Insurer: Healthy Paws

By: Susan J. Sadow

February 24, 2023

Amazing insurance

I have had healthy paws for almost 6 years. They are the BEST pet insurance! There's no other insurance I would use! They are so quick and efficient! My poor baby was sick recently ($2600 bill) and within a couple days I had my money back direct deposited!! And when. One of my dogs passed away I received a card from healthy paws from people actually signing it! It was so touching and their customer service is amazing ! And they give the best price out of all the other pet insurances!! Thank you healthy paws !!

Insurer: Healthy Paws

By: Steffanie

Useful
February 24, 2023

The point of insurance is to cover and…

The point of insurance is to cover and assist with the unexpected. Well, our dog tore his ACL 5 months and 24 days into having a policy out. He unexpectedly contracted this injury and without hesitation this company chose not to pay a dime even after we appealed. The whole reason to get coverage was a for these instances and we were left high and dry without help. Please, do not do business here.

Insurer: Pets Best

By: Dylan wenzel

February 24, 2023

Not worth it even though customer service folks were nice

The short story: $556 insurance: $765 charges: $205 reimbursement. (and my insurance goes up to $628 in a few days which was news that was not emailed to me and was buried in the website.) $1,116 expended. With insurance. Without insurance: $765. I understand that insurance is for the what-if situations and you often don't get back what you pay in premiums. But I paid roughly $880 for a what-if situation (surgery) and was reimbursed for less than ONE FOURTH. The long story: *Bill for hot spots: $117 - not covered because the dog had previously had hot spots. (That amount is not figured in my calculations.) *Bill for bordatella. Not reimbursed -- not considered preventative care $30 charge; ($25 allowed amount) *Bill for $696 for surgery -- removing a weird tumor on dog's leg. Allowed amount: $180 *Bill for pre-op blood test -- $`171. Not covered because of on-going treatment. Huh? The growth shows up, and this is considered on-going treatment, though it's preparation for the surgery? *Bill for wellness exam: $67 Reimbursement: $25. I don't think I'll renew.

Insurer: ASPCA

By: Jan Sidebotham

Verified February 24, 2023

Phenomenal customer service.

Phenomenal customer service.

Insurer: ASPCA

By: Marta Unker

Verified February 24, 2023

I just like everything you cover

I just like everything you cover. Don't like price though.

Insurer: ASPCA

By: Loann Spieker

February 24, 2023

It's so easy to submit claims

It's so easy to submit claims. They are ethical and straight-forward. I have rarely had claims denied, and all decisions were fair.

Insurer: Embrace

By: Haidee Storms

February 24, 2023

Worst insurance ever

Worst insurance ever. Always requesting more information and never covering what they say they will when you sign up. I would have never signed up if I knew how bad this company is for pet insurance.

Insurer: MetLife

By: Teresa Paquin

Verified February 24, 2023

Great insurance and customer service

Great insurance and customer service

Insurer: Pumpkin

By: David Duenez

February 24, 2023

Outstanding experience

I want to say that this company is amazing. I wish all insurance companies (auto, health, etc) were as easy to work with. You reach someone immediately when you call them and they are always happy to help. I have been a customer since June 2022 but decided to write a review today because I just filed my first claims yesterday. Everything was processed in less than 24hs and covered exactly as explained in the policy document. Thank you Manypets!

Insurer: ManyPets

By: Lucas Maahs

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