154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

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Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 16, 2023

No such thing as customer service?

I have emailed two questions as a new customer, and neither has been answered. Where's the customer service team? I am regretting my decision to go with ASPCA already and contemplating canceling after my first month.

Insurer: ASPCA

By: Rob

February 16, 2023

Spot is INCREDIBLE!!

Spot is INCREDIBLE!!! I can’t say enough great things. When my sweet pup got sick a couple months ago, Spot was there for us. I have no idea what we would have done without them. Seamless processes and incredible customer service. Would 100% recommend to anyone looking for pet insurance!

Insurer: Spot

By: Kerwin Sickinger

Verified February 16, 2023

Great Company

Lot of good info that answers all my questions and concerns

Insurer: ASPCA

By: Dennis Gray

Verified February 16, 2023

It was easy to sign up and get the…

It was easy to sign up and get the coverage I want

Insurer: ASPCA

By: AnnMarue

February 16, 2023

Horrible customer service at Fetch…

On Feb 6th I posted a negative review about Fetch pet insurance as they refused to pay my claim for my cat Charlie’s tooth resorption consultation with a board certified dentist which was recommended by my vet who felt the situation warranted a specialist. Someone from Fetch commented on my post asking for more info and said they would look into it Even though I had provided my policy number in the original post. I provided the policy number again. That was 10 days ago and I have not heard back from anyone at Fetch. Obviously that was a disingenuous attempt to sound like they were responding to my complaint. This company is bad news. Horrible customer service

Insurer: Fetch

By: Deborah

February 16, 2023

Spot Pet Insurance was there for me…

Spot Pet Insurance was there for me when my pooch was sick. I don’t know what I would have done without them. 100% recommend!

Insurer: Spot

By: Mary

February 16, 2023

I LOVE spot

I LOVE spot. I seriously couldn’t ask for better animal insurance for my four labs. Thank you for being so great. If your looking for insurance for your animals, 100% recommended spot!

Insurer: Spot

By: Corrine

February 16, 2023

I love SPOT pet insurance

I love SPOT pet insurance. Always a great experience. Thank you SPOT PET INSURANCE!

Insurer: Spot

By: Caitlin Reid

Verified February 16, 2023

I would have done a 5 star

I would have done a 5 star, bought they have no one to respond on the weekends. (new policy) Other than that, no problem.

Insurer: ASPCA

By: lorraine Severin

Verified February 16, 2023

They make it so easy to submit your…

They make it so easy to submit your claims and the direct deposit is a great feature.

Insurer: ASPCA

By: Donna Bedard

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