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No such thing as customer service?
I have emailed two questions as a new customer, and neither has been answered. Where's the customer service team? I am regretting my decision to go with ASPCA already and contemplating canceling after my first month.
Insurer: ASPCA
By: Rob
Spot is INCREDIBLE!!
Spot is INCREDIBLE!!! I can’t say enough great things. When my sweet pup got sick a couple months ago, Spot was there for us. I have no idea what we would have done without them. Seamless processes and incredible customer service. Would 100% recommend to anyone looking for pet insurance!
Insurer: Spot
By: Kerwin Sickinger
Great Company
Lot of good info that answers all my questions and concerns
Insurer: ASPCA
By: Dennis Gray
It was easy to sign up and get the…
It was easy to sign up and get the coverage I want
Insurer: ASPCA
By: AnnMarue
Horrible customer service at Fetch…
On Feb 6th I posted a negative review about Fetch pet insurance as they refused to pay my claim for my cat Charlie’s tooth resorption consultation with a board certified dentist which was recommended by my vet who felt the situation warranted a specialist. Someone from Fetch commented on my post asking for more info and said they would look into it Even though I had provided my policy number in the original post. I provided the policy number again. That was 10 days ago and I have not heard back from anyone at Fetch. Obviously that was a disingenuous attempt to sound like they were responding to my complaint. This company is bad news. Horrible customer service
Insurer: Fetch
By: Deborah
Spot Pet Insurance was there for me…
Spot Pet Insurance was there for me when my pooch was sick. I don’t know what I would have done without them. 100% recommend!
Insurer: Spot
By: Mary
I LOVE spot
I LOVE spot. I seriously couldn’t ask for better animal insurance for my four labs. Thank you for being so great. If your looking for insurance for your animals, 100% recommended spot!
Insurer: Spot
By: Corrine
I love SPOT pet insurance
I love SPOT pet insurance. Always a great experience. Thank you SPOT PET INSURANCE!
Insurer: Spot
By: Caitlin Reid
I would have done a 5 star
I would have done a 5 star, bought they have no one to respond on the weekends. (new policy) Other than that, no problem.
Insurer: ASPCA
By: lorraine Severin
They make it so easy to submit your…
They make it so easy to submit your claims and the direct deposit is a great feature.
Insurer: ASPCA
By: Donna Bedard