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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Fast and easy claim process
Fast and easy claim process
Insurer: Pumpkin
By: customer
Recently had two claims denied.
Recently had two claims denied. This is the 3rd denial,it’s completely ridiculous how Figo works. You would think you would have confidence knowing your puppy is covered with pet insurance. I will tell you this my dog is covered with the highest insurance policy. It doesn’t matter at this point I still walk into the vet with uncertainty.
Insurer: Figo
By: Louis
Efficient and thorough review of each…
Efficient and thorough review of each claim. Prompt response from Customer Service when needed
Insurer: Pets Best
By: Brandi
The initial process to enroll was very…
The initial process to enroll my dog was very easy.
Insurer: ManyPets
By: Mildred C
Excellent customer service
Excellent customer service. I submitted two claims incorrectly. The agent who reached out explained the process and corrected the issue.
Insurer: Embrace
By: CLA
Don't sign up
I wish I never switched to this pet insurance. Not worth the money I saved. Filed claims in December and still have not been reimbursed. They kept asking about medical records from a vet clinic I've never been too. I explained that to them and they put my claims in the back of the line to be reviewed. At least expedite the re-review of the claim. Now they're asking for medical records from a clinic that I've already sent the medical records to when I signed up for their policy. It has been a headache to try to be reimbursed Update: After 5 months after my policy started, they finally listed my dog's preexisting conditions. They use any excuse to apply a preexisting condition. Went to the vet several times for gastroenteritis and they denied claims because I did not get fecal testing done to rule out Giardia and other parasites. Nice job telling me I need to ask the vet for fecal testing after I already went to the vet. Cancelled my policy right away! What a waste of time and money
Insurer: Embrace
By: Paris Price
Very easy to set up and affordable.
Very easy to set up and affordable.
Insurer: ManyPets
By: Bella's mom
it was easy to set up an account for my…
it was easy to set up an account for my puppy. i really loved the price choices and the choices of coverage available
Insurer: Spot
By: Virginia
Pet’s best has always been quick and…
Pet’s best has always been quick and satisfying with claim response. Have no complaints. Understanding what your plan and what coverage is very important.
Insurer: Pets Best
By: NikkiC
Easy claims submit, fast payment
Easy to submit claims. Most claims are completed and/or paid pretty quickly. Easy to upload vet bills, etc.
Insurer: Pets Best
By: Robin McCasland