154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 18, 2023

LIARS!!!

LIARS!!!! Your customer service reps DO NOT disclosue the annual fee and it’s a big surprise when 1200$ comes out of your account. Absolute fraud

Insurer: Spot

By: Mellisa Schwab

February 18, 2023

Great Insurance!

I have been with ASPCA since I got Tosca and I have been so satisfied with their service over the years. Easy to make claims, never had to context any item. Highly recommended!

Insurer: ASPCA

By: Valentina

Useful
Verified February 18, 2023

The app does not work all the time

The app does not work all the time. The claim process seems long. Spot insurance, It’s just ok.

Insurer: Spot

By: Angela Medrano

February 18, 2023

very quick and easy submission.

very quick and easy submission.

Insurer: Embrace

By: Anant

Verified February 18, 2023

Fast and Efficient

Claim was explained in detail and was approved in a few days. Very happy with our service.

Insurer: Trupanion

By: Winston

Useful
February 18, 2023

They are always there for River. Excellent customer service. Paid 70 percent for emergency care last year. I feel secure knowing that River has coverage for the high costs of veterinary care.

Excellent coverage for our loved family member.

Insurer: Pets Best

By: Sue

February 18, 2023

Happy

I just signed up with Met-Life insurance for my dog and so far I couldn't be happier! Claims are easy to process and their phone support has been wonderful. I looked at many insurance companies before deciding on Met-Life.

Insurer: MetLife

By: edwin

Useful
February 18, 2023

Still the best pet insurance

As soon as we adopted our dogs from the shelter in 2015, I signed them up for healthy paws. Years before I had VPI which was a hassle with the mail in forms, the guessing game of what was covered and how much. I liked Healthy Paws for the straight forward 80% coverage without limits. Over the years we've used them, and I'd say most years it about paid for itself. I've always loved the simple claims process. You just take a picture of the invoice and upload it to the app. The direct deposit means I pretty much always have the reimbursement in my account within 7 days. We've always kind of thought one of our dogs might need surgery one day because she has bilateral luxating patellas. Instead, in 2022, our other dog tore her ACL and needed surgery. $5,000 plus $500 for physical therapy. Having healthy paws made everything so much less stressful and that I never had to hesitate to make sure she was getting the best option and not the suboptimal treatment. I was a little nervous because it was our first big claim and I assumed there would be some pushback. Not even a little. It was processed quickly like any other claim. I even got a separate email from them saying they saw the surgery come through and hoped Hendrix was healing quickly. They even covered PT for her to do aqua therapy. I think the pricing is fair and the policy is the most straightforward and logical. My sister's dog got Lymphoma and their pet insurance had a $2,000 annual limit for chemo. That's not exactly helpful when chemo is $6,000. And what's the likelihood of needing chemo every year (smh)? I do shop around just to see what new ones are on the market and I will continue to praise Healthy Paws as the best pet insurance. One other thing that comes up often is people glossing over them maybe because they don't have a wellness plan. You get pet insurance because you don't ever want to be in a position where you have to choose between paying the mortgage and your dogs life. Routine vet visits will not break the bank. There are so many low cost clinics and low cost vaccines for the day to day stuff. Annual exams aren't a surprise and so you can plan. Don't pay extra for a plan with "wellness" because more often than not, you could just pay that out of pocket for less. Go with an accident/illness plan for the unexpected. Like days where you give a dog a grape because your childhood dog loved grapes. Then your husband asks Alexa if grapes are safe for dogs, and she says, "Grapes are toxic and can be lethal of given to dogs. If your dog has eaten a grape, seek veterinary care immediately." So you drop everything to run to vet so they can induce vomiting and keep her overnight for observation and make sure her kidneys don't fail. (True story and Healthy Paws was great through that too.)

Insurer: Healthy Paws

By: Danielle

Useful
February 18, 2023

Helping my two dogs

If there are any delays on the processing of one of my claims, I am notified. Excellent service, speedy reply to all my claims. Thanking for all your help with my two dogs; one has seizures and the other has recently been diagnosed with cancer.

Insurer: Pets Best

By: Paz

Verified February 18, 2023

Luna

I’ve been loot for insurance for my Luna and I thought found the right one.

Insurer: ASPCA

By: Abel Hamdaoui

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