216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to compare the different plans to…
Easy to compare the different plans to make a decision. The plan with AUSA was much cheaper than other plans we have seen. Great value!!
Insurer: MetLife
By: Kenneth Wong
I had several issues getting a claim…
I had several issues getting a claim approved
Insurer: MetLife
By: customer
Everything was very easy
Everything was very easy. Uploaded claim. Claim was paid within days
Insurer: MetLife
By: customer
I was caught in a system update backlog…
I was caught in a system update backlog according to your responses. Understand. The crappy part for me and my pup is that my pup was sick and was improperly given prior to proper age and ability to give certain ones together. This was verified by two DVM's and there is clear medical based evidence of giving shots while nursing. The puppys health guarantee is under review as he was also positive for Giadaria and Cryptosporium. He is an amazing companion and already making his mark with the family. I was not able to have my guarantee honored as I did not provide an EOB as its part of their review, and an EOB wasn't available for the couple week period I could submit it due to your system backlog. Frustrating but Ocean is tearing up everything but his toys and giving lots of love so all is good. Just bad timing on this one for me. And seriously not to be a smart... but while I recieved an update that the backlog was still being addressed my account was charged as normal for all three dogs so that system seems to be working just fine : thats frustrating. But we will stick it out as I want to build a long term relationship with the group that will support my pups most important needs as they grow and age.
Insurer: Pets Best
By: Kevin G.
Claims are paid in a timely manner
Claims are paid out in a timely manner
Insurer: MetLife
By: customer
Very easy to file a claim and…
Very easy to file a claim and reimbursement was within two days. Really happy with the turnaround.
Insurer: MetLife
By: customer
Fast and efficient
Fast and efficient. Easy to contact if any questions. Good explanation of benefits. Thank you.
Insurer: MetLife
By: Susan Ball
Excellent timing processing claims
Excellent timing processing claims
Insurer: MetLife
By: S P
The hospital was able to access…
The hospital was able to access benefits quickly during our stressful time.
Insurer: Trupanion
By: Toby