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My honest review....I'm a Happy customer
I had been looking for pet insurance for a year, I decided to go with Pumpkin because all their benefits beat the other companies I was comparing. I wanted to wait on a review to truly see how it was to file a claim. I chose to add the Preventative Wellness to my plan. I went on Wednesday 3/1/23 to take my cat for his annual check-up and filed a claim right when I got home. The claim process online was super easy and very user-friendly. The claim was completed the very next day on Thursday 3/2, I was reimbursed Friday morning 3/3 with my direct deposit. I am so happy with this company and I wish I knew about pet insurance years ago! If you are thinking about pet insurance definitely go with Pumpkin
Insurer: Pumpkin
By: Amy
Timely response to phone call
Timely response to phone call Kat heard my questions and answered them effectively and warmly. I could sense her passion for helping pets and pride in her ability to do so!
Insurer: Pumpkin
By: Dr Janet Gordon Palm
I would have given a 5 but I had to…
I would have given a 5 but I had to work extra on my side to get my claim correctly processed. It was denied incorrectly but when I contacted customer support I was pleased with the results. My claim was reopened and paid.
Insurer: Pumpkin
By: Celina
Slight hiccup with the website.
Slight hiccup with the website.. customer service rep Rachel was very helpful and checked back to make sure it was resolved.
Insurer: ManyPets
By: Randy Mosher
Fast and very easy to do
Fast and very easy to do
Insurer: Spot
By: Raymond Garrity
I signed up for Spot and gave my credit…
I signed up for Spot and gave my credit card information almost a week ago and have had NO information from you since then. Is there a policy, instructions? Anything?
Insurer: Spot
By: Linda Klein
Trupanion is a relief!
I was hesitant about getting pet insurance. An additional monthly bill for the what ifs, etc. Thankfully we did. Trupanion has been there with us through two emergency surgeries for our 10mo old puppy. Both claims were reviewed, processed, approved, and closed within 36hrs. We use the app which is user friendly. Thank you Trupanion for helping us take care of our fur baby!
Insurer: Trupanion
By: Megan
We’ve had Trupanion for 12 years now
We’ve had Trupanion for 12 years now. I love the deductible per condition instead of a deductible that resets each year. Our oldest dog suffered a condition that we have to have semi annual test for plus she’s been on 3 medications for some time. We only had to pay the deductible once and that’s a big money saver. We now have two dogs and three cats and they all are covered.
Insurer: Trupanion
By: Kimber
Amazing!
Amazing!! Fast efficient and friendly and very supportive
Insurer: Trupanion Canada
By: T. Lucente