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H.P. dropped policy stating my pet died. She is alive and well'!
We maintained a policy with Healthy Paws for our do, for almost 7 years, even though their monthly premium had almost doubled in that time. They suddenly dropped that coverage and sent me a sympathy card, postmarked Feb 21, 2023, stating that she died. Our dog is alive and well!!! On 2/27/2023 I called Healthy Paws and spoke to a representative. She created a case number 13591649 to investigate this matter. Having heard nothing from Healthy Paws for 10 days, I called again today, 3/8/2023. Both persons that I spoke to stated that the cancellation was Healthy Paws mistake, and this matter was being “processed”. Neither could give me a time frame in which this matter would be resolved. Beware of this company.
Insurer: Healthy Paws
By: Red Sanders
This is an amazing pet health insurance…
This is an amazing pet health insurance company! It is very easy to submit claims, they get reviewed promptly, and payment comes quickly! I wish human health insurance was like this!
Insurer: Pets Best
By: Raya Thoma
TruPanion was a lifesaver for our…
TruPanion was a lifesaver for our little pup, Lola. After an unexpected injury she needed emergency surgery. The staff was kind, helpful and really cared about the well being of our little girl. The coordination between TruPanion and the hospital was seem less and they made it so easy and fast to get the go ahead to have the surgery . I have already told every friend and family member with a pet to get TruPanion immediately. I cannot say enough wonderful things about this company .
Insurer: Trupanion
By: customer
Trupanion is the greatest
Trupanion is the greatest! my boy is recently gone but I will be back with my next for sure!
Insurer: Trupanion Canada
By: Dave Hallett
Annual maximum is horribly low
Annual maximum is horribly low for a lot of treatments/categories. I feel like I’m being robbed. Just got my EOB for an annual check up for my dog and less than half was covered.
Insurer: Pets Best
By: Amanda Pereira
Dental surgery
Healthy Paws insurance paid for a much needed dental surgery on my one year old Boston Terrier. He had 26 impacted adult teeth removed that presented with dentigerous cysts- a condition covered by our policy. Thankfully 80% of the costs associated with this life altering procedure were reimbursed and that allowed us to focus on comforting our little guy- not the money. Very grateful for good coverage and expedient claim approval.
Insurer: Healthy Paws
By: Jo
Quick & Easy Claim Submittal!Submitting the claim through MyEmbrace…
Submitting the claim through MyEmbrace with simple and quick! Thank you!
Insurer: Embrace
By: Wanda Suggs
Very easy to purchase
Very easy to purchase. Also appreciate the waiving of the waiting period due to existing coverage for my dog. Thank you.
Insurer: ManyPets
By: customer
I’m so grateful that my two Cavachons…
I’m so grateful that my two Cavachons are part of the Fetch by Dodo family. Thank you for being there for Charlie this year through his ACL surgery and rehab. Your service has been outstanding! The claims process is easy and seamless with the app. The customer experience at Fetch is exceptional and reflects your strong service culture.
Insurer: Fetch
By: Mary E