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My cat is alive because of Trupanion’s coverage.
I happened to sign up with Trupanion shortly before my cat began having major health issues and I can say with complete certainty and gratitude that Trupanion is one of the main reasons he is still here with me, several times over. Their caring staff have helped me over the phone through tearful emergencies and have been prompt in all of my online claims, from my cat’s ongoing specialist appointments and medication refills to his special diet food. I would never have been able to afford it on my own, so now I recommend Trupanion to all of my friends and family.
Insurer: Trupanion
By: Lisa Gaidosz
Straightforward injury claim denied
I am on my second year of Accident + Colic Coverage on my 4 horses, and recently added Complete/Accident + Illness on my 2 cats as well. This is my very first claim. My horse recently sustained bone trauma that unfortunately caused a portion of the coffin bone to became devitalized and turn into a sequestrum. Super straightforward accident/injury, right? Wrong, apparently. My small claim for radiographs and antibiotics was denied, since apparently"no eligible accident took place." A different claim on my cat (extraction of several teeth with resorptive lesions) was denied because she previously had lesions on a DIFFERENT tooth (which was removed/cured), FOUR YEARS AGO. Apparently damage to one tooth (even if that tooth is removed) counts as a pre-existing condition on other, previously healthy teeth... Make it make sense. This claim also took over a month to process and included the company repeatedly asking me for my cat's vet records - from my EQUINE vet. Garbage customer service, garbage insurance. I will NOT be renewing coverage and I will be warning every pet and horse owner I know to stay far, far away.
Insurer: ASPCA
By: Olivia Heunis
A great first experience
I’ve only had to use it once and it was for an emergency visit. They made it very easy to be reimbursed. It was a very simple and stress free.
Insurer: Pets Best
By: Syl Christensen
CINDY Is the Best
CINDY! thank you so much from the standpoint of a new pet owner who was completed confused you explained things and gave me time to think and followed up and explained things again!!!! Service was superb!
Insurer: Prudent Pet
By: MooShu Mommy
10/10
easy to access and great/affordable coverage
Insurer: ASPCA
By: ally g.
The people at Trupanion are always helpful and very friendly.
The people at Trupanion are always friendly and helpful, and whenever I submit something about one of my dogs, they always say to give them a pat or scratch on the ears for them.
Insurer: Trupanion
By: Su Kemp
Allowed us to focus on our pet
Our dog was diagnosed with cancer at 2 years old, with it recurring when she was 4. Healthy Paws quickly processed all of her vet bills without ever giving us a hard time, allowing us to devote our attention entirely to taking care of our pup.
Insurer: Healthy Paws
By: C. Zoumas
Not sure what you cover. …
Not sure what you cover as you find every reason to deny coverage.
Insurer: Figo
By: customer
good value for the coverage
good value for the coverage. I have not had to use the insurance yet so we'll see how that process is when the time comes.
Insurer: ASPCA
By: Jacquelyn Stimson