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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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What a great company
What a great company! I had a question and called customer service at the end of a shift and the person stayed late to help me. It was all done in a cheerful manner. The welcome packet was complete and arrived within 15 minutes of me agreeing to sign up. The next day I got another follow up call from customer service to thank me for the business and see if I had questions. Thanks for a smooth, painless process!
Insurer: Prudent Pet
By: Michael Thompson
Happy customer!
My dog had to go twice to the hospital about a week ago. I filed the claims with her insurance (healthy paws) as soon as I received her bills, it took less than 24 hours to get both my claims approved & the checks to receive money from healthy paws, came with the mail a few days later! Super happy about how quickly it all got processed from healthy paws! :)
Insurer: Healthy Paws
By: Jasmin Machold
Best decision I ever made for my cats!
I have been meaning to write this for some time and finally sat down to do it. I cannot say enough good about Trupanion! I am so thankful I made the decision to purchase coverage for my pets several years ago. When unfortunate accidents and illnesses come up, having the coverage allows me to give the vet the green light to treat without thinking about whether or not I can afford to continue. The customer service staff are compassionate, knowledgeable and helpful when I call with questions. The claim filing process is easy and reimbursement is fast. When I talk to vets and vet techs about the company they have only good to say. I tell everyone I know about my experience in hopes it saves them from having to make a heartbreaking decision when they are faced with a whopper of a bill. My cats and I are forever grateful to Trupanion!
Insurer: Trupanion
By: Lauren D
Would just like better direction on…
Would just like better direction on what to do once I’ve signed up for a plan. Do you send me something? Have to approve me or what? Sorry if you did and I missed it, I couldn’t find anything from you in my email
Insurer: ManyPets
By: customer
I was having a struggle with writing my…
I was having a struggle with writing my ZIP code because it just wouldn’t let me, I spoke with some one called Ashley who was very helpful and friendly who then moved me on to someone called Tammy who was also very helpful and friendly she had explained that they don’t cover England yet and that’s probably why my zip code wasn’t working, you guys are very much appreciated so thank you for your help🙏
Insurer: Trupanion
By: Alesha Prosser
Don't be fooled by...
Don't be fooled by Embrace Pet Insurance low quotes! I have bought Insurance for my pet the past 10 years. Never, I was harassed by the pet insurance company. EPI try to intimidated me through paperwork, email, pre-existing condition to prolong the claim processing time (maybe avoid to pay for my pet's coverage)! When I had sick pet, the last thing I needed were stress, headache and fustration dealing with EPI! I write this review because I try to save pet owners from going through the experience I had with Embrace Pet Insurance.
Insurer: Embrace
By: TTN
Send too many emails.
Send too many emails.
Insurer: Spot
By: Chelissa Williams
Embrace is the best!!!
Unfortunately, my Gus has been a “frequent flyer” of veterinary care. I mainly bought pet insurance for him because I learned that Great Pyrenees are prone to running. Last year, he jumped my 4’ high chain link fence and tore his ACL. (I now have a 6’ cedar fence). He had surgery in January. Embrace was wonderful! They paid 90% of the claim promptly. I can’t possibly express how grateful I am to have insurance coverage through them. They epitomize customer service: superb courtesy, kindness, and communication! I have told many friends and family that they are the best pet insurance that I could have ever asked for. I would not hesitate in the slightest to recommend anyone to sign their furry companion up with them. You won’t regret it!
Insurer: Embrace
By: J Haskett
The explanation of benefits and…
The explanation of benefits and interest shown to satisfy the customer.
Insurer: ManyPets
By: Dale LaPlaca
Ease of use. All online.
Everything is easy to do online. Is there an app? That would be a great addition!
Insurer: Embrace
By: Woodrow P