154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
The policy and or claim process is Frustrating.
I don't see how this company has gotten any 5 star ratings. I went through them because of being a USAA member and i received crazy good discounts. But like another client said they drag and draw out paperwork to the point it is frustrating. I've been a member for close to a year and half and between hearing, that issue is connected to a preexisting condition, you have not met your deductible amount, and oh that is part of our wellness plan. I have a wellness plan already why do i need another. All i wanted covered were my pups meds. As another customer stated don't be fooled by the low rates. I've faithfully made my payments every month on time and they drag their feet when it's time to pay. I would go somewhere else. I could keep going but what's the point, this is not the company you'd want to go through. God forbid your fur baby get's extremely sick and you need to get a quick reimbursement, it's NOT going to happen! Why USAA would align themselves with them is a mystery, because they definitely don't take care of their members.
Insurer: Embrace
By: Vince Anderson
H.P. dropped policy stating my pet died. She is alive and well'!
We maintained a policy with Healthy Paws for our do, for almost 7 years, even though their monthly premium had almost doubled in that time. They suddenly dropped that coverage and sent me a sympathy card, postmarked Feb 21, 2023, stating that she died. Our dog is alive and well!!! On 2/27/2023 I called Healthy Paws and spoke to a representative. She created a case number 13591649 to investigate this matter. Having heard nothing from Healthy Paws for 10 days, I called again today, 3/8/2023. Both persons that I spoke to stated that the cancellation was Healthy Paws mistake, and this matter was being “processed”. Neither could give me a time frame in which this matter would be resolved. Beware of this company.
Insurer: Healthy Paws
By: Red Sanders
This is an amazing pet health insurance…
This is an amazing pet health insurance company! It is very easy to submit claims, they get reviewed promptly, and payment comes quickly! I wish human health insurance was like this!
Insurer: Pets Best
By: Raya Thoma
TruPanion was a lifesaver for our…
TruPanion was a lifesaver for our little pup, Lola. After an unexpected injury she needed emergency surgery. The staff was kind, helpful and really cared about the well being of our little girl. The coordination between TruPanion and the hospital was seem less and they made it so easy and fast to get the go ahead to have the surgery . I have already told every friend and family member with a pet to get TruPanion immediately. I cannot say enough wonderful things about this company .
Insurer: Trupanion
By: customer
Trupanion is the greatest
Trupanion is the greatest! my boy is recently gone but I will be back with my next for sure!
Insurer: Trupanion Canada
By: Dave Hallett
Annual maximum is horribly low
Annual maximum is horribly low for a lot of treatments/categories. I feel like I’m being robbed. Just got my EOB for an annual check up for my dog and less than half was covered.
Insurer: Pets Best
By: Amanda Pereira
Dental surgery
Healthy Paws insurance paid for a much needed dental surgery on my one year old Boston Terrier. He had 26 impacted adult teeth removed that presented with dentigerous cysts- a condition covered by our policy. Thankfully 80% of the costs associated with this life altering procedure were reimbursed and that allowed us to focus on comforting our little guy- not the money. Very grateful for good coverage and expedient claim approval.
Insurer: Healthy Paws
By: Jo
Quick & Easy Claim Submittal!Submitting the claim through MyEmbrace…
Submitting the claim through MyEmbrace with simple and quick! Thank you!
Insurer: Embrace
By: Wanda Suggs
Very easy to purchase
Very easy to purchase. Also appreciate the waiving of the waiting period due to existing coverage for my dog. Thank you.
Insurer: ManyPets
By: customer