154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 28, 2023

Quick Claim Response

I've been using them since 2020. Easy to submit claims online. Quick explanations of benefits and claim reimbursements.

Insurer: Embrace

By: Leslie

February 28, 2023

Disabled pet mom robbed by pet insurance

Im disabled and was talked into pet insurance by my vet. It took me years to realize what a waste pet insurance is. I have to pay up front, submit for reimbursement, pay the premium and deductible... even with a high apr on my credit card, i would have saved money without pet insurance, especially when they don't pay for things in the first place. I pay them 800 a year, i pay vet 300 a year, i pay 500 a year for medication and they reimburse me 200ish, due to deductible and not covered so i pay 1400 annual for my pet care versus 800. Pet insurance is a scam.

Insurer: Pets Best

By: Andrea O

February 28, 2023

Embrace Pet Insurance is top notch!

I have used Embrace Pet Insurance for over a year this second time, and it is absolutely fantastic! When I have questions on how decisions were made, they are very responsive and explain everything in detail.

Insurer: Embrace

By: Sherry D.

February 28, 2023

Customer service is always the very…

Customer service is always very friendly & helpful. Very patient explaining what you’re inquiring about. The never rush you. The claims pay very promptly and they coordinate with your pet’s doctor and make payments directly to them. No having to pay then get reimbursed. Love Trupanion

Insurer: Trupanion

By: Randy Cox

Verified February 28, 2023

Kelli was helpful

Kelli was helpful, knowledgeable and answered all my questions.

Insurer: Pumpkin

By: customer

February 28, 2023

Very easy to file a claim with quick…

Very easy to file a claim with quick refunds!!

Insurer: Embrace

By: M Johnson

February 28, 2023

Spoke with Tattiana Smith and she was patient and knowledgeable!

Spoke with Tattiana Smith and she was very patient and knew exactly what to do about my more complicated claim! I always appreciate excellent customer service!

Insurer: Fetch Canada

By: Michelle Murray

February 28, 2023

No Words to accurately describe how horrible

The company is shady and they just want money. If you look at the reviews on Yelp and BBB you’ll see plenty of complaints. When I filed complaints with the BBB it showed 24 complaints in the last 3 years, 22 of those in the last YEAR. They gave me misleading information to get me to sign up and then told me something different after I signed up. If you read the reviews on Yelp and BBB you’ll see similar stories. Stay away. Also, if you leave bad reviews they just copy/paste some BS answer without actually reading what you wrote or listening to you. The worst and then some.

Insurer: Pumpkin

By: Martha

Useful
February 28, 2023

I have Embrace Insurance for my two…

I have Embrace Insurance for my two dogs. The website is super easy to use and to forward claims. I’ve been very satisfied with this company.

Insurer: Embrace

By: Pamela Shelton

Verified February 28, 2023

Easy to follow graphics,

Easy to follow graphics,

Insurer: Pumpkin

By: al

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