154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 09, 2023

I have three greyhounds insured through…

I have three greyhounds insured through three different insurance company. My oldest greyhound is insured through Pets Best and they are absolutely terrible. I have claims going back four months. They take 40 days to process a claim at which time they deny the claim and close it for lack of medical records that have already been sent by my vets multiple times (which I verified). They promise to reopen claims, but they don't. Then I have to appeal the claims. Now I have learned it takes 90 days for an appeal to be processed. When I call customer service, I get conflicting information each time. Of course, they apologize every time I call which was once or twice a week. The amount of time tracking my claims and sitting on hold is beyond the pale.

Insurer: Pets Best

By: Suzanne Reep

Verified March 09, 2023

When I signed up

When I signed up, I paid $70. Was told about getting some kind of package in the mail explaining everything. I have not received anything and had to already call to ask questions. I referred a friend but told her to wait cause I'm not sure anymore. Fir what the nice guy explained, not sure this is what I'm looking for.

Insurer: Trupanion

By: Candy villa

Verified March 09, 2023

Best choice

I love the choices I have made and it was the right decision for me

Insurer: Spot

By: Denise Carter

Verified March 09, 2023

I just love the way ASPCA cares for…

I just love the way ASPCA cares for animals, I've wanted to be a member for a long time because I have a strong love for animals as well.

Insurer: ASPCA

By: Rose Light

Verified March 09, 2023

Great Customer Support

Great customer support answered my questions and assured me they had everything covered made me feel at ease

Insurer: Spot

By: Vanessa Mendoza

Verified March 09, 2023

The pet owner gets to pick there plan.

The pet owner gets to pick there plan.

Insurer: ASPCA

By: Brian Johnson

March 09, 2023

I pay my insurance on time, how about living up to what is agreed take my deductible and pay me

It’s ridiculous, I have two Shitzu, I pay $200 a month for pet insurance from ASPCA. The veterinarian submitted three claims for Bella along with the receipt from the vet itemized. So I don’t understand what information they are looking for. To me they just don’t want to pay and it’s ridiculous and if I don’t get paid, I’m going to stop using ASPCA PET insurance AND THEN I’M GOING TO TAKE THEM TO SMALL CLAIMS COURT TO AT LEAST GET MY MONEY BACK FOR EVERY MONTH OF SERVICE THAT I DID NOT RECEIVE WHICH IS FROM THE BEGINNING.

Insurer: ASPCA

By: Rob H

March 09, 2023

Maverick

The gentleman that I spoke to was pleasant and explained the policy and the benefits. I was happy with what he said and started the insurance right then and there. I would highly recommend your company and have to some of my co-workers who have pets.

Insurer: MetLife

By: Renee

Useful
March 09, 2023

Results were fairly quick and good…

Results were fairly quick and good explanations in the EOB were provided.

Insurer: Pets Best

By: Diane

Verified March 09, 2023

Many Pets has such awesome customer…

Many Pets has such awesome customer service and they processed my claim So Quickly!

Insurer: ManyPets

By: Jill M

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