218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Stellar Company
I'm very pleased with my experience! I have to admit I was skeptical about insuring my cats at all as they're usually pretty low maintence after their kitten phase. I've also heard of so many insurance companies 'claiming' to cover but then not paying out. Boy am I glad I listened to my gut when choosing Healthy Paws!! The plan itself is definitely affordable every month and with a low annual deductible, 90% coverage and no caps or incident limits, it's been worth every penny! One of our fur babies is not even two and became really ill with what seemed to be a bacterial infection with unknown origin. Our vet took care of him and Healthy Paws took care of us! Service was realtively swift and when I had to call in with questions they were helpful and quick to answer. The follow up to check in on how our cat was doing even after they settled the claim was very sweet and shows how stellar their customer service really is!
Insurer: Healthy Paws
By: Courtney Pagan
Thank you to Trupanion
Thank you to Trupanion! The people who answer the phones are always uplifting, understanding, and helpful. Front line, you are excellent. The claim process has been nothing short of awesome. Easy to submit and the payments are quick. This choice has been great for us for many years.
Insurer: Trupanion
By: JudyB.
Stellar Company
I'm very pleased with my experience! I have to admit I was skeptical about insuring my cats at all as they're usually pretty low maintence after their kitten phase. I've also heard of so many insurance companies 'claiming' to cover but then not paying out. Boy am I glad I listened to my gut when choosing Healthy Paws!! The plan itself is definitely affordable every month and with a low annual deductible, 90% coverage and no caps or incident limits, it's been worth every penny! One of our fur babies is not even two and became really ill with what seemed to be a bacterial infection with unknown origin. Our vet took care of him and Healthy Paws took care of us! Service was realtively swift and when I had to call in with questions they were helpful and quick to answer. The follow up to check in on how our cat was doing even after they settled the claim was very sweet and shows how stellar their customer service really is!
Insurer: Healthy Paws
By: Courtney
Stephanie T was extremely helpful and…
Stephanie T was extremely helpful and informative. She reached out to me and I will refer to all my friends about this company and give them her info. Thank you Stephanie
Insurer: Prudent Pet
By: Katie Johnson
I tried it and decided to cancel after…
I tried it and decided to cancel after a full review of the policy details. The policy outline days you can cancel anytime and if within 30 days get a full refund. It also said that I can cancel by phone, fax or email. I send an email but was informed that an email was not acceptable. I had to call ,when I called I was given a hard sell to stay, really hard and the guy tried to make me feel guilty. Saying 'economic euthenasia' and such. I really had to speak very firmly for him to accept my instructions. I'm sure the coverage might be ok but I simply decided to set aside the monthly amount hoping that will be good.
Insurer: Trupanion Canada
By: Sean Moore
Incorrect interpretation of results, leading to multiple denied claims for the same problem
First, let me start by stating that I have had a TERRIBLE time with Embrace. My dog Otter was diagnosed with neck pain, and the two claims were denied because he was in his orthopedic waiting period. When my vet appealed, they were still denied, because it might be orthopedic. When he was taken to a neurologist (claim #3 - for the same issue, now to a specialist), and they found meningeal enhancement (and even performed a spinal tap to determine the cause), they denied the claim - why? Pre-existing condition - of a neurological issue that might be orthopedic (but is clearly not). How do I know? Because I have a PhD from the UGA College of Veterinary Medicine, and I reviewed meningeal enhancement (the diagnosis), which is undoubtedly a neurological issue. The neurologist even wrote that there was no orthopedic involvement in the notes! How does a neurological issue of meningeal enhancement that starts four months after the policy started become "Anxiety and Abnormal Behavior" to the claims adjuster, which are conveniently not covered? Otter is doing better now after a course of prednisone, many thanks to the neurologist that treated him and absolutely no thanks to Embrace.
Insurer: Embrace
By: Andrea
Great Insurance Company
This is my first experience with insurance for my pet. Luckily I have not had to use it as all of them have been in good health. I tried this and I have to say it's a great company. They made the process so easy and they took care of everything.
Insurer: Trupanion
By: Georgianna
10/10 Recommend
Excellent experience with Trupanion, easy claims process, helpful staff members, and quick turnaround times!
Insurer: Trupanion
By: Molly Fowler
Easy way of comparing rates and what…
Easy way of comparing rates and what was offered
Insurer: ManyPets
By: customer
Thank you for making a difficult situation much easier to handle.
Our 11 year old family member Murphy (dog) was diagnosed with osteosarcoma in January. Our difficult decision on how to proceed was made so much easier due to Trupanion. We didn’t have to think about anything but what was best for him. The customer service team and claim system has been nothing but wonderful and easy to deal with. Claims are so quickly processed and reimbursed that I was actually surprised the first time! Thank you!
Insurer: Trupanion
By: Jonnelle