154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 12, 2023

Great Company -Outstanding Service!

I have both of my cats insured by MetLife Pet Insurance and I am thrilled with their customer service I make sure I provide the information needed in by MetLife and receive prompt and fair responses every time. The coverage provided has a always me or exceeded my expectations. I highly recommend MetLife for your pet insurance coverage.

Insurer: MetLife

By: Donna

Useful
Verified March 12, 2023

I will update after I receive my first…

I will update after I receive my first reimbursement. I can’t seem to add my checking account for direct deposit, so that is another reason I gave only 3 stars. Customer service is Awesome! The gentleman did everything he could to try and figure out why I couldn’t sign up for direct deposit.

Insurer: Spot

By: Penny

Verified March 12, 2023

Costly

Does not cover routine pet visits. Confusing instructions. More costly than comparable plans with other pet insurance

Insurer: Spot

By: Robert Gardner

Verified March 12, 2023

final treatment

thank you for reviewing Shiloh's invoices in accurate timing AND ANSWERING ALL MY QUESTIONS TO BEST OF YOUR ABILITY WE APPERICIATE YOUR PROMPT SEVICE IN HELPING US WITH OUR CLAIM ,SHILOH IS ON A STRICT DIET OF LEAN MEATS CHICKEN ,VEGGIES AND FISH AS IT CAN BE QUITE EXPENCIVE AND WE HAVE BEEN ON OUR 3RD WEEK THIS CLAIM MONEY WILL HELP US TO BETTER CARE FOR HIM FOR NEXT 3 WEEKS TILL HE CAN STARTON SOME KIBBLES . THANK YOU.

Insurer: Trupanion

By: Dawn

Useful
March 12, 2023

Best pet insurance

I cannot say enough about Healthy Paws. They have exceeded my expectations of a pet insurance. My Yorkie had a collapsed trachea last year and since that time, I have submitted over 30 claims for him. They have paid out for each one. The process is easy and the payments are usually quick. My premiums have not gone up through the roof either. They check in on him to see how he’s doing as they are aware that he will have a lifetime of medical needs. Best pet insurance.

Insurer: Healthy Paws

By: Lori

Useful
Verified March 12, 2023

A necessary expense

A necessary expense. It's just unfortunate that insurance companies are all crooks, when you look at their profits. Have not had to use it.

Insurer: Trupanion Canada

By: customer

Verified March 12, 2023

I got your brochure at visit to new vet…

I got your brochure at visit to new vet with my new pup. I’m impressed with your coverage n prices.

Insurer: Pumpkin

By: Debbie Babbitt

March 12, 2023

Embrace Pet Insurance

Embrace Pet Insurance, through USAA partnership, has been great. It is very easy to upload any bills, and response time for coverage is fast. I have had Embrace for 2 years now and I find their coverage is, so far, what they promise. I definitely recommend this company.

Insurer: Embrace

By: Donna Harper

March 12, 2023

Quick processing time!

My claim was processed much more quickly than expected. I appreciate the great service!

Insurer: Pets Best

By: Donna Bell

Verified March 12, 2023

Informative website

Informative website. Efficient application process. Promptly received policy.

Insurer: Pumpkin

By: customer

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