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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great Company -Outstanding Service!
I have both of my cats insured by MetLife Pet Insurance and I am thrilled with their customer service I make sure I provide the information needed in by MetLife and receive prompt and fair responses every time. The coverage provided has a always me or exceeded my expectations. I highly recommend MetLife for your pet insurance coverage.
Insurer: MetLife
By: Donna
I will update after I receive my first…
I will update after I receive my first reimbursement. I can’t seem to add my checking account for direct deposit, so that is another reason I gave only 3 stars. Customer service is Awesome! The gentleman did everything he could to try and figure out why I couldn’t sign up for direct deposit.
Insurer: Spot
By: Penny
Costly
Does not cover routine pet visits. Confusing instructions. More costly than comparable plans with other pet insurance
Insurer: Spot
By: Robert Gardner
final treatment
thank you for reviewing Shiloh's invoices in accurate timing AND ANSWERING ALL MY QUESTIONS TO BEST OF YOUR ABILITY WE APPERICIATE YOUR PROMPT SEVICE IN HELPING US WITH OUR CLAIM ,SHILOH IS ON A STRICT DIET OF LEAN MEATS CHICKEN ,VEGGIES AND FISH AS IT CAN BE QUITE EXPENCIVE AND WE HAVE BEEN ON OUR 3RD WEEK THIS CLAIM MONEY WILL HELP US TO BETTER CARE FOR HIM FOR NEXT 3 WEEKS TILL HE CAN STARTON SOME KIBBLES . THANK YOU.
Insurer: Trupanion
By: Dawn
Best pet insurance
I cannot say enough about Healthy Paws. They have exceeded my expectations of a pet insurance. My Yorkie had a collapsed trachea last year and since that time, I have submitted over 30 claims for him. They have paid out for each one. The process is easy and the payments are usually quick. My premiums have not gone up through the roof either. They check in on him to see how he’s doing as they are aware that he will have a lifetime of medical needs. Best pet insurance.
Insurer: Healthy Paws
By: Lori
A necessary expense
A necessary expense. It's just unfortunate that insurance companies are all crooks, when you look at their profits. Have not had to use it.
Insurer: Trupanion Canada
By: customer
I got your brochure at visit to new vet…
I got your brochure at visit to new vet with my new pup. I’m impressed with your coverage n prices.
Insurer: Pumpkin
By: Debbie Babbitt
Embrace Pet Insurance
Embrace Pet Insurance, through USAA partnership, has been great. It is very easy to upload any bills, and response time for coverage is fast. I have had Embrace for 2 years now and I find their coverage is, so far, what they promise. I definitely recommend this company.
Insurer: Embrace
By: Donna Harper
Quick processing time!
My claim was processed much more quickly than expected. I appreciate the great service!
Insurer: Pets Best
By: Donna Bell
Informative website
Informative website. Efficient application process. Promptly received policy.
Insurer: Pumpkin
By: customer