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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 15, 2023

If you enjoy fighting for every claim, choose Embrace

I picked Embrace out of the pile at the recommendation of the shelter I adopted my dogs from. I have filed a half dozen or so claims for my older dog. Thus far, every significant claim I have filed resulted in a protracted period where I awaited response (at times longer than the 15 business day turnaround advertised), only to be told (erroneously) that my claim was denied due to the issue being a preexisting condition (which has been an incorrect assertion every time). These have been with different adjusters, so it’s puzzling that I’m seeing a pattern where the rationale is either fundamentally incorrect or they’re misinterpreting my dogs history. To make matters worse I am a human physician, so when the rationale doesn’t make any sense it’s straight forward for me to point it out. Yet only a few times has the decision reversed after my input. Other times they demand an appeal letter from the veterinarian to reconsider the decision, which most recently involved denying a claim because a preexisting condition was listed as one of ten potential explanations for an acute illness. Appeal letter writing is a tactic used by human insurance companies in the hopes that the doctor won’t have time or the patient will give up, which would be the equivalent of getting a bluff through in a game of poker and is functionally practicing medicine without a license. It makes me wonder how many Embrace customers accept claim decisions in good faith simply because they don’t have medical training. Thus far my experience has been frustrating due to delays and nonsense arguments from adjusters. Insurance is meant to be “peace of mind” and to protect those one values. Embrace advertises the letter of that sentiment but is quite brutally missing the spirit. Prospective buyers beware.

Insurer: Embrace

By: Michael Kinney

March 15, 2023

This insurance is a SCAM

This insurance is a SCAM. They denied my dog's bronchitis claim saying it was preexisting only because it was a lengthy recovery. Better to save your money from these Thieves!

Insurer: MetLife

By: ecelestri

Verified March 15, 2023

Return customer

I just signed our new puppy up for pet insurance through Trupanion. Why you may ask. Because our pet we had before our current pet was extremely ill. Had it not been for the coverage, speed of payment and kind hearts that were at the end of a phone line we could not have afforded to give her a chance at life. I completely recommend them.

Insurer: Trupanion

By: Carol Barnes

Verified March 15, 2023

Good

Help the way listen to insurance for my dog.

Insurer: ASPCA

By: joe jordan

March 15, 2023

Great company

Healthy Paws has made our dog’s ACL injury a much easier experience. It was very easy to file claims for her X-rays and extensive surgery. And we were reimbursed in a matter of days. They even followed up with us to find out how our lab was doing post surgery. A great company that actually cares about their clients!

Insurer: Healthy Paws

By: Monica Elliott

Verified March 15, 2023

How easy it is

It was so simple to do and so important to have. We had just purchased a baby French bulldog. Her name is molly she Has been a blessing to our family we Lover her

Insurer: Spot

By: Curtis Dougherty

March 15, 2023

Best in Coverage and price

The good of all Pet Insurance I canvassed, based on price and coverage and the customer rep was just so amazing who answered all my questions nicely. I ended signing up after months of searchingas I found Embrace the best for my baby pet👍

Insurer: Embrace

By: Litonieta

Verified March 15, 2023

Very easy to sign up for the insurance

Very easy to sign up for the insurance. The website was straightforward and easy to navigate.

Insurer: Trupanion

By: Ellen E

March 15, 2023

ACL Surgery

Healthy Paws has proven to be a great company to insure our dog. Her torn ACL required X-rays and a very expensive surgery. Healthy Paws makes it very easy to submit a claim and reimbursed us quickly. They even followed up with us to see how our dog was doing post surgery. A great company that actually cares about their clients!

Insurer: Healthy Paws

By: Monica

Useful
Verified March 15, 2023

Easy sign up experience

Easy sign up experience and pretty straightforward

Insurer: Spot

By: Marjorie Miller

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