218,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible costumer service very dissatisfied
Would not recommend, sales representative not truthful on what is covered. Despite sending in pre approval process, approving conditions, they refuse to cover procedures on conditions that were approved and takes hours to process claims. Sales representatives rude and condescending. Overall horrible experience. Money spent on monthly insurance (>$2000 in 2 years) would have covered all vet bills in that period. In 2 year period, Trupanion has only covered $110 of vet bills. Do not waste your money on this insurance company.
Insurer: Trupanion
By: Lauren
Would give a ten…however the EOB's have a lot to be desired.
Would give a ten…however the EOB's have a lot to be desired. No breakout of charges and you have no idea what procedure or test etc was billed applied to deductible and dx coding is non existent
Insurer: Trupanion
By:
Whomever I spoke to on the phone was very helpful and friendly.
Whomever I spoke to on the phone was very helpful and friendly.
Insurer: Trupanion
By:
Very professional and timely response
Very professional and timely response
Insurer: Trupanion
By:
Trupanion’s customer care is beyond compare; readily available thoroughly knowledgeable and always upbeat and pleasant.
Trupanion’s customer care is beyond compare; readily available, thoroughly knowledgeable, and always upbeat and pleasant. Imagine if we could find the same at our insurance companies?!
Insurer: Trupanion
By:
Trupanion was very quick in their reimbursement.
Trupanion was very quick in their reimbursement. And also very compassionate & understanding when our dog passed after surgery. I would definitely recommend them to anyone looking for pet insurance
Insurer: Trupanion
By:
Experience with Trupanion
The Representative was knowledgeable and was able to address all my questions. After the discussion about the Plan the sign was very quick.
Insurer: Trupanion
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