154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 09, 2023

The process of submitting a claim was…easy

The process of submitting a claim was very straight forward and it took me about 10 minutes in total to complete

Insurer: Embrace

By: PuppyPower

Verified March 09, 2023

I was charge insurance for every single…

I was charge insurance for every single month for a year and when I needed the coverage it did it work for few days of policy difference.I’m so disappointed.

Insurer: Figo

By: Vanesa

March 09, 2023

They are scammers

They are scammers. I signed up to try it out took my puppy to the vet and submitted the claim after. They only reimbursed me 99 dollars out of the 135 I paid. So I then decided to cancel and go with Banfield as they cover everything under their monthly plan. Which I thought trupanion did. When I called to cancel I was informed that I had to pay back the money they had reimbursed me. Please avoid this company.

Insurer: Trupanion

By: stephlynn B

March 09, 2023

Easy to navigate.

Easy to navigate.

Insurer: Embrace

By: Suzanne Hallman Steward

March 09, 2023

Overall

Overall, happy with the experience.

Insurer: Pets Best

By: Bill Pinder

Verified March 09, 2023

Fast and efficient claims handling

Fast and efficient claims handling. Great customer service.

Insurer: Figo

By: Carrie Richer

March 09, 2023

If there was a negative star

If there was a negative star, I’d give that as the rating. This company does their best to avoid paying claims. I have spent hours disputing, appealing, calling and explaining (as has my vet) that my pet did not have a pre-existing condition. Most claims thereafter have been denied or deductibles not met after 4 years of coverage due to claim submissions being ineligible. I have now submitted 20 claims since 2019 and have not received one cent in any type of reimbursement, nor have my deductibles been met as they won’t apply monies towards meeting that deductible. I pay $78 per month and will be canceling. I am infuriated with this company and will do my very best to inform future pet owners to steer clear of them. Buyer beware. They are terrible.

Insurer: Trupanion

By: C S

Verified March 09, 2023

Straight forward easy to choose various…

Straight forward easy to choose various options and competitive pricing.

Insurer: ASPCA

By: neal maslan

March 09, 2023

you wont cover a legitimate medical claim for my rescue dog

Petsbest denied coverage for my Wally's new onset seizures, for which I went to Tehachapi Vet Hospital, because there were no medical records prior to this within the last 12 months. I adopted Wally from a rescue in Nov 2021 . He had a clean bill of health from the rescue's vet prior to my adopting him. And he didnt need any vet med care in the last year, until his new onset seizures. Because there were no records to provide for medical care within the last 12 months, the claim was denied. This was not a pre-existing condition.

Insurer: Pets Best

By: Jane Tanaka

Verified March 09, 2023

I cannot figure out what I need to do…

I cannot figure out what I need to do with my changing to a different vet from when I initially signed up for this insurance??? Your app is not very user friendly

Insurer: Figo

By: Patricia

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