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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Cannot rate at this point.?Haven’t had…
Cannot rate at this point.?Haven’t had long enough.
Insurer: Spot
By: Debra Bilicek
Companion is a great insurance company…
Companion is a great insurance company for pets they give us high quality insurance I would recommend them to anyone
Insurer: Trupanion Canada
By: Sean Coombs
Expensive and discriminatory to healthy aging pets
Expensive and overpriced for slow and inconsistent service. In a single year with no claims, my dog's premium jumped nearly $100 a month. When I asked why, the response was because he is getting older-- as if aging backwards is an alternative.
Insurer: Embrace
By: Keshia Swan
The person I spoke to was more than…
The person I spoke to was more than helpful. Sorry I don’t remember the date I called. It was a couple of weeks ago
Insurer: Pumpkin
By: Peggy Conti
I was so surprised to see neg reviews
I was so surprised to see any neg reviews for Figo. I have been with them for 4 plus yrs. I have also, at one time or another, had insurance with other companies for different pets. Figo surpasses all of them. Easy to work with and they pay claims quickly. Yes, their monthly premiums may be higher than some, but you get what you pay for. My dog now has liver caner. I have no idea what I would do if not for Figo. So thank you Figo!
Insurer: Figo
By: Wanda Stover
poor service, limited coverage
Nearly all of my claims have been denied for reasons that were not made available or clear at the time of purchasing my plan. I have received no response to my emails to customer service. The only positive thing I can say is that the app is well developed and the 24/7 vets available on the app are very helpful.
Insurer: Figo
By: customer
Way to long to process claims it should…
Way to long to process claims it should only take a few days and no way of communicating to an actual person about your claims
Insurer: Pets Best
By: Daydream_escaper
Ease to enroll
Ease to enroll, and a pleasure working with your representative!
Insurer: Pumpkin
By: Buddy
So helpful!!
Every time I called , they were so professional and helpful , this is my first time having insurance for pets . So I called lots because I wanted to make sure I understood everything.
Insurer: Trupanion Canada
By: Johanne clarke
Easy and professional
Customer service has always been exceptional. Using the website is one of the easiest I have ever encountered.
Insurer: Embrace
By: Lori Gay