209,379+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,379 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,379 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

3 reviews

5.0
Embrace

19,732 reviews

4.9
Healthy Paws

11,005 reviews

4.9
Fetch

5,273 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 19, 2025

MetLife Pet has been amazing to deal…

MetLife Pet has been amazing to deal with. They've lowered deductibles when the policy hasn't been used and upped our limit as well. Easy claims and pretty fast payouts.

Insurer: MetLife

By: Laura Babineau Costello

Verified December 19, 2025

My cat Lupin suddenly had an acute…

My cat Lupin suddenly had an acute urinary obstruction, which is a life threatening emergency. We first went to a vet urgent care and it took them 6 hours to unblock his obstruction. We then had to take him to a hospital for 36 hour monitoring, which is needed because the chance of reconstruction is highest in this period. Needless to say, this was all very unexpected. And VERY expensive. I am so grateful we had Healthy Paws for Lupin, and they were able to reimburse 80% of his urgent care and hospital cost. If you love your pet and want them to be with you for as long as possible, getting pet health insurance is a MUST. It's extremely worth investing in a good company for your pet as soon as possible, because if you have to switch later for whatever reason, pre-existing conditions will become an issue. I'm really grateful I chose Healthy Paws early on and they have been so helpful when emergencies like this happen.

Insurer: Healthy Paws

By: Natasha Choudhury

Verified December 19, 2025

Responsive

Responsive. Reminders appreciated.

Insurer: Prudent Pet

By: Keokeo

Verified December 19, 2025

Great company

Healthy Paws is the best they take care of you. They’re fair. They’re honest great customer service I highly recommend them.

Insurer: Healthy Paws

By: Tony Hasma

Verified December 19, 2025

Being able to speak to a human being…

Being able to speak to a human being and they werr so kind.

Insurer: Pumpkin

By: Ina

Verified December 19, 2025

You are an honest company that provides…

You are an honest company that provides a prompt response to resolve my dog's claims.

Insurer: MetLife

By: AJ

Verified December 19, 2025

good price, terrible sales

called service line a sales named Carter give me a quote of $1154 per year and told me it is best price. I told him I checked the website and found a plan with lower price (~840) with similar coverage, and he argued with me saying it is impossible. eventually I have to work on the insurance plan myself on my laptop. it seems the sales is very unprofessional, arrogant and ignorant, trying to bluff and did not even understand we can also check the price online using our laptop... if this is not for the price, I will definitely choose another pet insurance company given the disastrously performance by this sales

Insurer: Nationwide

By: YJ

Verified December 19, 2025

Representative was extremely helpful.

Representative was extremely helpful.

Insurer: MetLife

By: customer

Verified December 19, 2025

Appreciation

Appreciate your claims processing & customer service staff

Insurer: Fetch

By: Karen

Verified December 19, 2025

Nationwide is really great insurance if…

Nationwide is really great insurance if you dog is young. I have been with them for a long time; however, when my dog turned 8, they took away a lot of my policy. It is when he will need the insurance the most. So I actually doubled up my insurance with them and Trupanion. Yesterday when I wanted to ask a few questions regarding my policy, the initial person I was on the phone with was rude and confusing. She also refused to transfer me to ask more questions. She was insistent that she could help me.... she could not. She said she would only transfer me if I canceled my policy. So I did! I was finally transferred. The second person was amazing and provided me a good experience. I even signed up for another plan that helped support my dogs wellness plan better and it was cheaper as well. I left a 3 because the company diminished my coverage at the age of 8, and the experience with that 1st woman on the phone. However, the first years of my coverage was great, and the customer service is typically better than what I experienced yesterday.

Insurer: Nationwide

By: customer

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