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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick and easy
Getting pet insurance for Mocha was quick and easy. It was seamless.
Insurer: Furkin
By: Pat
Customer service agent answered…
Customer service agent answered promptly and was courteous and sympathetic when I called to cancel one of my policies when my dog passed.
Insurer: Embrace
By: Christine Wheeler
My dog tore her ACL
My dog tore her ACL which was close to a $4,000 surgery. Pet's Best paid the full 80% within two weeks of the surgery! I couldn't be happier and am so glad I have Pet's Best!
Insurer: Pets Best
By: Natalie Sell
Ease of filing
Ease of filing. Excellent website. Simple tracking of claims. Quick turnaround. Very impressive.
Insurer: Pets Best
By: Deborah Parrish
Very easy uploading the forms that you…
Very easy uploading the forms that you need.
Insurer: Figo
By: Kimberly
Very poor service.
I filed a claim for my dog in late January, I sent in all the documents they asked for numerous times, I called them several times a week and never got to speak with the same person, they denied the claim twice even though it was for a tooth extraction from a traumatic event which is clearly covered under the policy. I finally demanded to talk to a supervisor and the claims adjuster somehow didn't see the note from the vet that I had provided a few times. So it was finally resolved but I'm not happy. If I could remove all my 5 dogs from their service I would but they have pre-existing conditions so I'm stuck. Hopefully they will improve their services at some point.
Insurer: Healthy Paws
By: Kathleen
Filing a claim was easy to do
Filing a claim was easy to do. Wish the 2-4 well time frame was a little shorter though.
Insurer: Spot
By: Amy Scott
Their customer service rep was very…
Their customer service rep was very informative and helpful. She took her time explaining the coverage. She made sure I received the coverage I needed for my dog. I had to make some changes and she was very patient. She made it a great experience to become a member of Spot.
Insurer: Spot
By: Deborah Banda
I left the other insurance that I had…
I left the other insurance that I had to be with you and the change was excellent. it was worth it
Insurer: Figo
By: Ramon Navarro