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Pet parents across the U.S. and Canada have left over 225,186 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion - Amazing Company
I had purchased insurance for another pet, a beloved cat, thinking that the company that I chose was a good one. I found out the hard way, when it was too late because he became chronically ill, that not only did the policy have a $5000 dollar yearly limit, but when I did make a claim I was constantly asked for further documentation before the claim was paid. When we adopted our dog and cat, I researched pet insurance companies and decided on Trupanion. I can't say enough about this company. They have been amazing and I pray that they never change. I submit by fax, the submission is acknowledged promptly and just as promptly I receive an email advising me that the claim was processed, completed and a direct deposit is in my account within a day or so. I recommend this company to strangers as well as family. Keep up the great work Trupanion!!
Insurer: Trupanion
By: Linda
Easy and hard to deal.
Easy and hard to deal. I was trying to claim the case. But they have refused the claim 3 times. I had tried to explain them the difficulty to find a doctor during the pendamic. Finally they accept one of my claims.
Insurer: Pets Best
By: Ken Ko
good Trupanion Canada!!
trupanion canada is the best Pet insurance in canada verry happy with trupanion Thank you verry much from inge and mika
Insurer: Trupanion Canada
By: Inge
Sign up seemed pretty easy and simple
Sign up seemed pretty easy and simple. Will see how reliable the company is once claims need to be submitted. From past reviews it’s an easy process so we’ll see.
Insurer: ManyPets
By: customer
Month on July was not kind to my baby…
Month on July was not kind to my baby Kona.. dont know what I would have done , if we didnt have ASPCA Pet Insurance. I entered 3 claims about a couple of days apart,, See my Baby broke her front left leg.. Her Femur broke in 3 pcs.. She needed a very complicated and expensive Operation.. I have a fixed income .. ASPCA I think understand how important it is to process these claims as quickly as they can,, within 2 days of me submitting the first 2 claims I had already received my Reimbursement , direct deposit to my bank . the 3rd Claim was the big one, this one had the Operation and 3 night in the hospital , you all know this is not cheap either... Once again they are there for us , and process the claim within a week. and this was only because I didnt include all the information needed, once I uploaded what they needed, they processed it on a WEEKEND, yes you heard me correct, A WEEKEND.. I am grateful for ASPCA I have had them for more then 10yrs , and every time I have needed them , THEY HAVE BEEN THERE FOR ME... I thank all your team and your customer service, you are ABOVE THE REST ... in my BOOK YOU ARE NUMBER 1.. thank you for helping get my baby on the road to recovery
Insurer: ASPCA
By: Bertha
rudy says thanx.
we were paid in a very timely matter for our claim.
Insurer: Trupanion
By: JACK