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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent service
The claim process was easy- direct billing by Vet. Quick response. Amount paid was as expected
Insurer: Trupanion
By: Judith
Unsatisfied
I filed a claim 3/9/23 for $132.00 and you all are only paying $7.56 back to me. You said you would pay 90% and that isn't happening so I no longer want this insurance. Your promises to me aren't being kept and I had to do legwork myself. NOT ACCEPTABLE!!!
Insurer: Trupanion
By: Carla
The customer service agent was very… nice and helpful
The customer service agent was very helpful during a stressful time when my dog needed surgery. Claims are processed in a timely manner. My only wish is that the insurance offered a higher amount than $5,000
Insurer: ASPCA
By: Tara Caruso
Ive never had insurance on my cats…
I've never had insurance on my cats over the years. I spent a lot of money on them. When I got my new kitten my vet told me about your insurance company. I've been very pleased. Thank you
Insurer: Pumpkin
By: Julie
Affordable and wonderful customer…
Affordable and wonderful customer service.
Insurer: Spot
By: Sherrie
It was easy to sign up
It was easy to sign up
Insurer: Prudent Pet
By: David Gonzales
Outstanding customer service and…
Outstanding customer service and exceeded all expectations on processing claim for our puppy’s fractured leg.
Insurer: Pumpkin
By: Cindy
Great experience
Great experience. Customer service is very nice and responsive and they outline everything that is covered and not. My puppy went under eye inoculation and the whole process was smooth between them and the vet/us! Very happy with the service!!
Insurer: Trupanion Canada
By: Giselle