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Easy to register
Easy to register. Too early to say anything more.
Insurer: Spot
By: George Rhea
Fast claim response
Fast claim response! Great customer service with prompt response time.
Insurer: Pumpkin
By: customer
Taking money without providing services
They allow you to sign up online but you can only do monthly billing that way which comes with an extra monthly charge of $2/month. They say to call if you want to pay for the year to avoid the fee. After signing up, I called to pay for the year but was told I would still have to pay the extra fee for the first month because I did the sign up online. Pretty awful way to get $2 extra dollars out of everyone. Also, your term starts right away meaning you are already paying for coverage but they don’t offer coverage for 15 days. I get the waiting period for people who might wait to insure their pet until there is a problem but don’t charge for the period when you won’t provide coverage. Even the waiting period seems unfair when the dog is brand new to you. I insured my dog the day I got her but still have to wait 15 days and given she is a puppy, already have lots of vet expenses that won’t be reimbursed. Just feels like they are after every possible way to get money out of their customers without providing any service to do it. Really bad first experience with them.
Insurer: Pumpkin
By: J A
Reasonable claim processing time
Claim was reviewed within two weeks and was credited toward my deductible. So far, so good.
Insurer: Pumpkin
By: Cheryl
Quick & Easy
Quick, easy and covers a good bit! Worth every Penny with my puppy!
Insurer: Pumpkin
By: Vickie
The process of filing a claim was…
The process of filing a claim was simple. Best of all everything was super fast.
Insurer: Pumpkin
By: Christine
Love Pumpkin
Love Pumpkin! Has come in handy MANY times.
Insurer: Pumpkin
By: customer
I always have a good experience with…
I always have a good experience with the pumpkin staff. I’m so impressed with your customer service and your benefits that my vet is now a pumpk And customer and so is the vet in the ER where I took my dog. And those are people that know pet insurance everywhere I go. I tell people they should switch to pumpkin.
Insurer: Pumpkin
By: customer
Prompt processing of payments
Prompt processing of payments
Insurer: Pumpkin
By: Pam Alexander