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Polite and knowledgeable
The representative was polite and very knowledgeable. As I only have a smartphone and no printer she assured me that she would send paper documents to me by mail.
Insurer: Furkin
By: David
Everything was easy to understand and I…
Everything was easy to understand and I liked the opportunity to get an instant quote to cover both of my young puppies. We hope that nothing bad happens to our doggies but we are glad they are covered in case something does happen.
Insurer: Pumpkin
By: Michelle C
I have had two policies in the past…
I have had two policies in the past neither covered annual exams. My dog’s insurance was a great investment and helped greatly when she developed an illness. I had my cats insurance from @2012 to 2019. In December of 2019 at a vet visit the office noted we should consider prescription cat food for developing kidney disease. When we took him back to the vet a few months later the vet took blood work and recommended we start a medicine for his kidneys. When I submitted the bill it was denied and I was told it was a continuing illness from the previous year and was not covered. I still don’t understand the denial. Six years without a claim and then told it was not covered. We have been paying for meds and now infusions three years later and have no insurance coverage. I do not think the very limited coverage was worth much once a problem develops in an older cat. Money wasted for six years. I thought I had him covered for catastrophic illnesses but evidently it all has to happen in the same year. After talking with a rep I was told that the coverage really wouldn’t cover anything anymore since the kidney disease was life threatening I cancelled after many years with only a claim for one prescription being sent. Very disappointed!
Insurer: ASPCA
By: Karen Hurley Gammon
claims treated expeditiously…
My claims were treated expeditiously and outcome was clearly explained.
Insurer: Figo
By: Rene
My Princess surgery
Out of a bill of $15,000, Trupanion covered around $11,000 for my Princie's difficult surgery. Thank you so much. Without you my little princess would not have a better life! You are simply a Great Insurance!
Insurer: Trupanion Canada
By: Hema
Declined a valid claim
Said that an injury was pre-existing to decline a claim despite that the injury occurred while my horse was covered. I thought ASPCA would be better, but they're just as blood sucking as every other insurance company looking to deny every claim whether warranted or not. Disappointing.
Insurer: ASPCA
By: Stephanie Seifert
Website was easy to sign up
Website was easy to sign up. We actually haven't done any claims yet and hopefully won't
Insurer: Pumpkin
By: Kim Perkins
Healthy Paws was quick with our claims
Healthy Paws was quick with our claims. Once all necessary documents were submitted, our claim was approved in a few days.I recommend healthy Paws to pet owners.
Insurer: Healthy Paws
By: Khien Lo
What a RELIEF
This is the first time I have ever had pet insurance. I’ve had dogs my entire adulthood. I now have three active purebred dogs ranging in age from three to down to nine months. All of my dogs have been adopted or fostered for some reason after I adopted second one, when the veterinarian asked me if I had pet insurance, and I said, no, I went home and started researching. All of my other dogs have been quiet toy breeds, but these three are pretty wild and crazy. I always thought pet insurance was kind of a waste of money to be honest I had heard some stories in which pet insurance just didn’t really pay anything or that there was a huge deductible etc. When I got home from the vet, I started doing some research and landed on Healthy Paws Pet Insurance because of the deductible, premiums and no lifetime maximums. Not long after this we decided to foster a puppy. She appeared to be healthy and perfect. But after we had her for a few weeks it was clear she was having some issue. I took her to my vet who sent her to a specialist. She had have surgery. We were devastated. Not only were we so worried about our puppy, but we were worried about the money. Never have I been so grateful as I have been for Healthy Paws! They paid our claim so quickly and it was so easy. I just uploaded the receipt and the doctors note online and they sent me a check about three days later! I cannot say enough good things about them. I HIGHLY recommend healthy paws as pet insurance!!
Insurer: Healthy Paws
By: SVegan Alf