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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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It’s a game changer
I know you think you hate to spend that money to insure a pet, but when you need the insurance it really allows you to get your pet the best of care. When our dog needed around the clock care, we didn’t hesitate to be sure she was taken care of. If you EVER need it, it will pay for itself many times over especially if you have a pet breed that has a tendency to have several diseases. I recommend it to everyone I talk to.
Insurer: Trupanion
By: Sammye
On hold for 30 min
On hold for 30 min , left a call back number 3 times couldn’t get a hold of them . Had to contact GEICO to get a hold of a real individual . Ended up canceling with them .
Insurer: Embrace
By: Matthew
Process is fast, efficient, and fair
Claim evaluation turnaround was quick, thorough, and fair. Appreciated the breakdown and explanation of benefits with my claim.
Insurer: Pets Best
By: Melissa K.
Team at Trupanion was great
Team at Trupanion was great. They answered all my questions and gave me the right answers. Now our dog is covered on both sides of the border no matter what happens.
Insurer: Trupanion Canada
By: J-F
Very easy to submit a claim
Very easy to submit a claim. Great customer support
Insurer: Figo
By: Amy
I am so glad I found Pumpkin they have…
I am so glad I found Pumpkin they have been Wonderful
Insurer: Pumpkin
By: Sonny’s Mom
I've been asked the same questions…
I've been asked the same questions several times, have given the answer but get no confirmation
Insurer: Trupanion Canada
By: customer
Policy Exclusions
I called to discuss the letter I received that cited there were exclusions to my dogs policy due to a pre-existing condition. I had no idea when I signed up for the policy that Jace had any prior issues. Nationwide's Angela explained to me that the exclusions could be reviewed in six months if Jace didn't have any recurring issues with the items mentioned in the exclusions. All good information from Angela and she even sent me the form for follow-up for a review in six months.
Insurer: Nationwide
By: Julie Brosz-Turney
Can't set up online account
Can't set up online account
Insurer: Trupanion Canada
By: Beth Tomlinson
We had 0 issues with receiving our…
We had 0 issues with receiving our insurance money. It was clearly detailed in the note what was covered and what wasn’t and the breakdown. Very easy to deal with over the phone and answered every question we had.
Insurer: Trupanion Canada
By: Kelsey Kathleen