219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was very easy to get
It was very easy to get. Very helpful tol
Insurer: Nationwide
By: Dorinda Smith
Easy to enroll and the coverage/plan…
Easy to enroll and the coverage/plan information is clear to understand.
Insurer: MetLife
By: CRISTINA GRANADO
Todd was super friendly and helpful :)
Todd was super friendly and helpful :)
Insurer: Nationwide
By: customer
My claims were handled fast and…
My claims were handled fast and efficiently.
Insurer: Spot
By: Richard Divine
My sweet cat passed on New Years from a…
My sweet cat passed on New Years from a fungal infection the vets didn’t catch. I took her to the ER multiple times, to her regular vet, and to a specialist. It took me 2.5 months before I could even look at her vet bills and submit for reimbursement. When I finally did, Spot processed my claims quickly and hassle-free. They cancelled my policy effective 1/2/26 without me having to do that too. I also got a nice email and even a phone call with condolences. It may not seem like a big deal, but it felt like a nice gesture. 10/10 recommend.
Insurer: Spot
By: Lorena A.
Practically doubling monthly premiums for their own profits
I’m so disappointed in this company and will be canceling my policy due to their outrageous increase in premiums. I’ve had pet insurance with them for 1-3 cats for more than a decade, and over that time they’ve been generally great, but in the last two years my monthly premiums have skyrocketed (from $94 to $124 in 2025, and as of February from $124 to ***$211***!!! Bear in mind, two of my three cats are ages 3 and 5, and the other is a healthy senior (9)). This unfathomable increase is not because I placed too many claims (I placed only one in the last few years) but because “As overall claim costs continued to rise, we periodically adjust our prices…These adjustments help us ensure the long-term sustainability of our program so we can continue covering veterinary costs without limits.” So…because more people are getting pet insurance and Healthy Paws has to reimburse customers for covered care…the sole reason insurance companies exist…my premium is practically doubling? Absolutely not. I’ve recommended Healthy Paws to dozens of people over the years. I rescue and foster for several LA-based dog and cat rescues and whenever I place an animal I refer them. As soon as I finish this, I’ll be emailing all of them and suggesting they look elsewhere. Healthy Paws has decided price-gouging and profit are more important than offering reasonable monthly premiums and keeping long-time customers. I hope they lose a lot of business. Shame on them. Edit: To their suggestion that I call them, I did, and they told me there's nothing they can do. I can either pay this new premium to stay covered at my current rate, decrease my coverage to lower my premium, or cancel. I'm canceling. This company is trash.
Insurer: Healthy Paws
By: Laura Terry
My sweet pug had an unknown infection…
My sweet pug had an unknown infection and Pumpkin helped me not worry about him while going to the specialist to get lots of tests. I didn't have to worry about him and also about the costs. Fortunately it turned out to be a very solvable problem and he is happily continuing to steal hearts and treats.
Insurer: Pumpkin
By: Rachael Puckett
My experience is wonderful.
My experience is wonderful.
Insurer: MetLife
By: Julio Cesar Moreno Perdomo
Great no complaints
Great no complaints
Insurer: MetLife
By: Laura Upchurch