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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Terrible company with terrible customer service and communication
No communication. Underwriting team sits on medical records longer than 30 days and sends no communication to give you updates. Multiple calls to try to get things resolved. This company seems to have no regard for their clients and their pets. There are plenty of other better pet insurance companies out there. If your employer offers this one, Id suggest you petition that they switch to another carrier as Nationwide appears to drag their feet on paying claims because they don't seem to hire enough employees to process them.
Insurer: Nationwide
By: M W
Great onboarding communication
Great onboarding communication for new members on how to use the program.
Insurer: Trupanion Canada
By: customer
I haven’t used yet but all reviews show…
I haven’t used yet but all reviews show the insurance to be a great choice
Insurer: ASPCA
By: HERBERT JOHNSON
Tatiana Smith was terrific
Tatiana Smith was terrific. Knowledgable and patient. Answered all my questions quickly and showed me how to navigate the site. It was a pleasure talking with her! Chris Kondaki. Best friend of a big yellow Lab named Jackson who had a yeast infection.
Insurer: Fetch
By: christopher kondaki
Only had experience through…application
Only had experience through conversation regarding my application. Very helpful and friendly and accommodating. Hope all experiences if any will be the same.
Insurer: Trupanion
By: customer -Margie Hill
Customer service
All my questions were answered in a friendly manner.
Insurer: Spot
By: Mary Torres
I just signed up so I do not have any…
I just signed up so I do not have any experience.
Insurer: ASPCA
By: Judy Collier
Absolutely the best
In her seven years, my dog has had multiple health issues, many were quite expensive. Healthy paws has paid every claim without any problems. Her medications have all been covered, some lifetime. She just had tplo surgery done by a board certified surgeon, the amount being $4700.00. I submitted the claim on a Friday, and the payment was in my account on Monday. You can’t get any faster than that. Thanks Healthy Paws, you are the best!
Insurer: Healthy Paws
By: Karen
Love this vet!
Mariah was great and my dog loves her. I am going to continue to bring her back.
Insurer: ASPCA
By: Jacey Avery