154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 30, 2023

Terrible company with terrible customer service and communication

No communication. Underwriting team sits on medical records longer than 30 days and sends no communication to give you updates. Multiple calls to try to get things resolved. This company seems to have no regard for their clients and their pets. There are plenty of other better pet insurance companies out there. If your employer offers this one, Id suggest you petition that they switch to another carrier as Nationwide appears to drag their feet on paying claims because they don't seem to hire enough employees to process them.

Insurer: Nationwide

By: M W

Verified March 30, 2023

Great onboarding communication

Great onboarding communication for new members on how to use the program.

Insurer: Trupanion Canada

By: customer

March 30, 2023

Easy

Easy, Fast and Simple

Insurer: Embrace

By: Tim Wheelock

Verified March 30, 2023

I haven’t used yet but all reviews show…

I haven’t used yet but all reviews show the insurance to be a great choice

Insurer: ASPCA

By: HERBERT JOHNSON

March 30, 2023

Tatiana Smith was terrific

Tatiana Smith was terrific. Knowledgable and patient. Answered all my questions quickly and showed me how to navigate the site. It was a pleasure talking with her! Chris Kondaki. Best friend of a big yellow Lab named Jackson who had a yeast infection.

Insurer: Fetch

By: christopher kondaki

Verified March 30, 2023

Only had experience through…application

Only had experience through conversation regarding my application. Very helpful and friendly and accommodating. Hope all experiences if any will be the same.

Insurer: Trupanion

By: customer -Margie Hill

Verified March 30, 2023

Customer service

All my questions were answered in a friendly manner.

Insurer: Spot

By: Mary Torres

Verified March 30, 2023

I just signed up so I do not have any…

I just signed up so I do not have any experience.

Insurer: ASPCA

By: Judy Collier

March 30, 2023

Absolutely the best

In her seven years, my dog has had multiple health issues, many were quite expensive. Healthy paws has paid every claim without any problems. Her medications have all been covered, some lifetime. She just had tplo surgery done by a board certified surgeon, the amount being $4700.00. I submitted the claim on a Friday, and the payment was in my account on Monday. You can’t get any faster than that. Thanks Healthy Paws, you are the best!

Insurer: Healthy Paws

By: Karen

Useful
Verified March 30, 2023

Love this vet!

Mariah was great and my dog loves her. I am going to continue to bring her back.

Insurer: ASPCA

By: Jacey Avery

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