224,248+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,248 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims and speed of refund
Claims and speed of refund
Insurer: MetLife
By: customer
Quick pay outs but be careful in…
Quick pay outs but be very careful in giving your information or they will change things on you. I joined in the spring of 2019 and when you start you have to give all the proper information. On asking about which breed my dog is, there was no listing for it. My dog is a Puggle and there was no listing for that breed. There was pug and beagle. So I had to choose "small mixed breed". never heard anything about it. Did not make any claims for over five years. Fall of '24 and summer of '25 I had to make two small claims and they paid out with no problem. Suddenly fall of '25 they become "aware" of what breed my dog is, even though all of his records state his breed on it that I gave them a long time ago. Once I verified with them what his breed is, suddenly they changed my terms from $250 deductible/80% reimbursement to $500 deductible/70% reimbursement saying they would never have given the other payout numbers if they knew that he was a puggle. So yes they seem to review and pay out quickly, but be very specific everything that you do with them.
Insurer: Healthy Paws
By: Andrew Roberts
Pets Bests Came Through for Us
Earlier this year, our dog was diagnosed with a torn CCL, requiring surgery. Our vet provided us with a detailed proposed cost. The surgery went great. The preop, surgery and post op costs were all covered by Pets Bests. Our 4 claims were approved quickly and the funds received almost as quickly.
My dogs specific breed mini bernedoodle…
My dogs specific breed mini bernedoodle wasn’t an option. It also wasn’t an option to do the same plan I have for my mini goldendoodle.
Insurer: Nationwide
By: Brandon Kulak
Spot Pet Insurance is spot on!
It took my dog getting sick to realize what a jewel we have in Spot Pet Insurance. Every claim that I filed was acted upon promptly and I received the compensation that I expected. There was 1 claim that was not fully paid at first, but after I called and explained the situation, that claim was reopened and compensation was paid. I hope I never have to use this insurance again, but am so glad that we have it.
Insurer: Spot
By: GS
Ease of asaccess, made me feel so much better
Ease of access, deferred payment , great I need an emergency
Insurer: MetLife
By: Lisa Kattan
Aileen Andino was AMAZING
Aileen Andino was AMAZING! She answered every question with no problem at all! Very kind, courteous, extremely knowledgeable and very professional!! Such a pleasure to work with!! I’m a retired Airline Customer Service Supervisor WOW! Wish I had her on my team!! You are Blessed to have her!! Thank you Aileen!! Little Chase is my 4th dog to be insured with you… my only frustration with you company is that you double my Premium for Bella for this year and forced us to go to a 1500.00 deductible or not have insurance…
Insurer: Fetch
By: Elena S
Miniature poodle, pet insurance not breaking my wallet
Signing my 8year old miniature poodle pet insurance through met life. Was easy and self explanatory. Now I have more easy for any future vet visit needed without breaking my wallet.
Insurer: MetLife
By: Giovanni P