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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Always great and quick service
Always great and quick service
Insurer: Spot
By: Kevin Morris
Easy to file,quick payment
Easy to file,quick payment
Insurer: Spot
By: Robert Friske
Your customer service sucks
Your customer service sucks. You may be good at pet insurance but 20 minutes to get someone to answer a phone call is pathetic.
Insurer: Embrace
By: NA
I was paying a high premium each and
I was paying a high premium each and every month for my two dogs and that is now increased up to $120 a month for both my dog. This is the second time I tried to use my insurance I’ll pay for something which is what you get insurance for in the first place. First time I was denied the second time now I only got less than half had to pay $250 deductible, which is crazy after all I pay each month.
Insurer: Embrace
By: Henry Martin
Sign up was easy
Sign up was easy. Have not had to use the insurance at this point.
Insurer: Pumpkin
By: John Eidukot
Exceptional
I am admittedly one of the “not so easy to please” customers who does not accept status quo. Embrace is so far beyond status quo. The claims process is foolproof, and response time is exceptional. (No, I do not hold a personal stake in this company).
Insurer: Embrace
By: Rusty Gage
Went extremely smooth
Went extremely smooth. Josh was very friendly, knowledgeable and patient. It was a pleasure working with him.
Insurer: Fetch
By: Meryl Rosen
Knowledgeable Staff.
Knowledgeable Staff.
Insurer: Spot
By: william weaver
The site was very user friendly
The site was very user friendly, even uploading invoices. Would be better if you could just select all, but one at a time worked too. The claim was processed fast enough with no hassles and easy to read and understand everything.
Insurer: Spot
By: Billy Atkins
A company that CARES!
Approximately 7 months ago our Golden Doodle's health was seriously declining. He had two transfusions in about a month. The resulting diagnosis I.M.H.A. which is an auto immune disease in dogs, is severe, and life threatening. In the next 5 months (post diagnosis) we accrued a considerable debt. We sent all records and billing statements to Healthy Paws for review with their claims adjusters. They say it takes ten days to go through the claims adjustment. We have never been any longer than 4 days which often included a weekend. Our pet has also had two unrelated surgeries during this timeframe, all covered. We currently near the $10,000 dollar mark in claims paid. It actually might be more now. While we are eternally grateful to our Veterinarian for the (at least) life extending diagnosis, we are also eternally grateful that Healthy Paws stood by us during this trial with our pet. We receive regular emails from them asking about our pet's health, acknowledging how difficult it is to go through, and assuring us they are there if needed. Healthy Paws is not just a large pet insurance company. They are a company with people that CARE! A five-star rating doesn't do enough to express our gratitude.
Insurer: Healthy Paws
By: Greg L.