210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Phone representative (Yaz?) was…
Phone representative (Yaz?) was amazing. Explained everything, including how to navigate payment process. Super knowledgeable, personable and professional. I could not be happier, dude was awesome
Insurer: Nationwide
By: Gracie's dad
The Support We Needed
Near the end of November, our dog started to get sick. We took him to the emergency room and to the regular vet with no clear diagnosis. There was suspicions but nothing concrete and things just kept getting worse. It was over a month of panic and anxiety trying to figure out what was happening, a total nightmare. Finally, we found out that he has congestive heart failure. It was so much to deal with, his illness, his episodes, our emotions dealing with it all. However, the one thing we didn't need to stress and worry about was how much we could afford to pay for each emergency or vet visit because Pets Best was there for us.
A considerate person does help!!!!!
I spoke to one of your representatives who went out of his way to help me get more money on my claim. I did receive 145 more. He was kind considerate and understanding
Insurer: Spot
By: Shelley Samocki
I have had great service from Metlife
I have had great service from Metlife. they respond quickly and pay quickly. When I have ahd questions the call is painless and fairly fast. I definitely appreciate the service. thw insurance allows my dog to live a healthy life with her disease. Thank you
Insurer: MetLife
By: ROBERT KINNEY
Always helpful and they processed…
Always helpful and they processed claims promptly.
Insurer: MetLife
By: customer
Very happy with my experience and what…
Very happy with my experience and what it covers for standard care
Insurer: MetLife
By: Samjo
On line rocks for processing a claim
On line rocks for processing a claim
Insurer: MetLife
By: Brian Ela
Quick easy and self explanatory
Quick easy and self explanatory
Insurer: MetLife
By: Prodil
Yay, YOU finally paid a big bill !!
My experience is a 5 star because you actually reimbursed me for this knee surgery even though you didn't for my other dog's knee surgery 10 months ago; yes both dogs are covered. Your reasoning for not paying was absurd but hey, at least you paid up this time! So far, you're at 50% but THIS experience was, again, 5 star simply because you paid up
Insurer: Fetch
By: Gale McLeod
You were quick to acknowledge the…
You were quick to acknowledge the complaint and take action with your promt response. It’s a great insurance company, I highly recommend you,100%
Insurer: Spot
By: Maria Hernandez