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I was hopeful but it is not working out...
I had 24Petwatch insurance with my last dog an it was easy to submit claims with quick turnaround. I don't think one claim I have submitted has been resolved without issue, resubmission or months of waiting for an outcome. I am probably going to switch.
Insurer: Pets Best
By: Sharon Reilly
Ease to use
Ease to use, available options with clear upfront pricing.
Insurer: Trupanion
By: Cathy Jackson
I have not received any information on…
I have not received any information on my plan or how to use it. Will I get a member number? I’d like to know more.
Insurer: ManyPets
By: Zeke
Minor technical issues
So far so good. Enrollment was easy. On iPhone uploading a picture via safari didn’t work but I had no issues doing it on the app. I was also able to add names of people who could make changes to our policy (like my husband) but have not been able to send them access to the account online, having that fixed would be really nice. We haven’t needed to process any claims yet. The policy doesn’t go into effect until 15 days after enrollment so we signed up early. Our puppies won’t be home until the end of the month- the policy should go into effect right around the time our puppies come home to us. I feel I can’t give a fair review until we have actually don’t anything to use the policy we purchased.
Insurer: Spot
By: Cha D
Very quick process to upload the claim…
Very quick process to upload the claim information. The steps are clear and easy to follow.
Insurer: Embrace
By: Jacqueline
Easy to sign up
It was easy to see what I was getting and the prices by picking different options. Haven't used it yet, so we'll see how it goes.
Insurer: ASPCA
By: Barbara Bost
Haven’t received compensation for my…
Haven’t received compensation for my dog Oreo emergency vet visit
Insurer: Embrace
By: Ronald Hayes
Service
Excellent customer service. After I signed up, they gave me a call and gave me further information and she was so sweet. Thank you!
Insurer: ASPCA
By: Page Peterson
Excellent
Excellent! I am so grateful because the process was easy and fast. Thanks!
Insurer: Trupanion
By: Alma Hernandez
Pleasantly surprised at how easily my…
Pleasantly surprised at how easily my claim was handled . Everything was clearly explained and I was kept informed on the progress of the claim . I have recommended Pets Best to my daughter and her husband .They are currently cat-less (their kitty of 17 years died in February) but hope to find another kitty (maybe two) to spoil and give a loving home to. I told them about the different plans offered and the very reasonable rates .. I had dealt with another pet insurance company years ago that just gave me the runaround ,so it is very refreshing to have you as Gertie's insurance provider .. Thanks , Jane Spratler
Insurer: Pets Best
By: Janie Spratler