224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion takes no action to help customers for "services not received"
I brought to Trupanion's attention that I have been funding a policy that I just recently came to learn I have no ability to collect on if there were ever a claim. I asked Trupanion to please correct the error in policy owner name since the dog insured was my dog (always was and continues to be) but they refused. I then asked them to stop pulling the recurring payment from my banking account which they also refused. I tried to close my banking account but because of the recurring payment, I couldn't. I now have a claim in with my bank and have continued to appeal to Trupanion including asking to file a formal complaint, speak with their legal department, etc., all to no avail. DON"T USE THIS INSURANCE COMPANY. THEY PURPETRATE FRAUD AND WILL NOT STOP TAKING MONEY FROM YOUR ACCOUNT EVEN WHEN YOU ASK THEM TO CANCEL THE POLICY.
Insurer: Trupanion
By: Rebecca
Signing up was easy
Signing up was easy. The pricing is easy to understand.
Insurer: ManyPets
By: Steven
Well all went well until password part
Well all went well until password part. I thought I was supposed to choose. Every time I put one in, it kept saying invalid, how is it invalid if I am supposed to decide. Was using 8 things to enter. Was very stressful.
Insurer: ManyPets
By: Lynda Kennedy
Easy application process; great rates - great coverage
After looking at various pet insurance policies, ManyPets seemed to offer the best value for comparable policies. This along with their great reviews and easy application process has made purchasing pet insurance a breeze. I have no experience with how claims are processed and paid back - but from other reviewers, the process is just as easy.
Insurer: ManyPets
By: TS San Mateo, CA
Very nice and knowledgeable
Very nice and knowledgeable
Insurer: Trupanion
By: Susan
Two days in a row I was able to speak to the same person and she remembered me
Two days in a row I was able to speak to the same person, and she remembered me
Insurer: Trupanion
By: Stephanie
Trupanion works with my Vet's office to process claims super-quick!
Trupanion works with my Vet's office to process claims super-quick! Before I leave the office, there's no question about what's covered. And I've been very pleased with the coverage so far! My question now is why can't my human medical insurance be this efficient?!
Insurer: Trupanion
By: Amber
Trupanion representatives have always been courteous polite and helpful.
Trupanion representatives have always been courteous polite and helpful. They always provide a resolution.
Insurer: Trupanion
By: Adrian
Telephone help is there when needed and a clearer understanding is necessary.
Telephone help is there when needed and a clearer understanding is necessary. Help is courteous, friendly and caring. The insurance policy works as I selected at purchase.
Insurer: Trupanion
By: Lucinda