154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Chris was helpful and efficient.
Chris was helpful and efficient. She also asked how my cat was doing.
Insurer: Trupanion Canada
By: Margaret
Great customer experience.
Lovely lady helped me with information regarding the insurance.
Insurer: Trupanion Canada
By: Jane
Excellent communications and speed
Seamless as always!
Insurer: Trupanion Canada
By: Diane
Easy registration
Simple and easy
Insurer: Trupanion Canada
By: Sherry
Satisfied.
Your price is decent. Benifits seem good.
Insurer: Trupanion Canada
By: Victoria
Brian was very helpful - and as my dog gets older it is worth the monthly payment incase she needs expensive medical care.
Brian was very helpful - and as my dog gets older, it is worth the monthly payment incase she needs expensive medical care.
Insurer: Trupanion
By: Amanda
Fast turn around on claims
Fast turn around on claims. Additional information on PetCloud that is very helpful.
Insurer: Figo
By: Samuel Alvey
Customer Service was customer friendly
Customer Service was customer friendly
Insurer: Pumpkin
By: customer
Promotion is a lie--New customers not welcome.
I have had years of Bivvy insurance. Bivvy is going out of business and recommended Spot Pet Insurance, but when I called to ask about plan options, they said Bivvy customers were to be treated as "new clients" thus all conditions covered under Bivvy insurance would be considered "pre-existing conditions" and not covered by Spot. I am incredulous that Spot Pet is being recommended as a replacement with absolutely no benefits or equal treatment to potential new clients. They do not deserve this promotion to Bivvy clients as they clearly do not respect us.
Insurer: Spot
By: J Manko
The worst insurance company I’ve ever…
The worst insurance company I’ve ever dealt with. I was with them for over a year and they were fine when taking the money out of my account every month, however after 9 months of paying I submitted my first invoice. It took almost 2 months for them to finally get back to me, probably thinking I was going to forget. After calling them a couple of times, they finally replied and denied my refund claiming check ups are not covered. Later, I submitted another invoice and that was rejected again after 2 months of waiting. How could my claims keep getting rejected when I had full coverage? I was paying almost $70 per month for the highest coverage (wellness and illness), why was I denied a small refund by saying I don’t have that covered? This is a complete scam. When I canceled my policy with them, the lady asked me the reason. After I explained to her, she agreed with me. Without saying much, she said “Yes, I understand”. I would honestly go with a different company.
Insurer: Pets Best
By: Alex