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Easy claim and fast processing
Easy claim and fast processing
Insurer: Trupanion Canada
By: Peyman Mokarami
First claim
Very pleased that I chose MetLife to cover our dog. The only problem I had was because I didn't initially watch the instructions they gave. Claim review and payment went quickly.
Insurer: MetLife
By: Susan
Excellent insurance
We have had this insurance since we adopted our pup at 8 weeks old. Insurance has always covered everything they said the would without hesitation. Their app is easy to use and they send payments quickly. I’ve recommended them to family and friends.
Insurer: ASPCA
By: Vasuki
When Marshall got sick it was a relief…
When Marshall got sick it was a relief to know that my vet could direct bill to trupanion it definitely relieved financial stress on us.
Insurer: Trupanion Canada
By: Ashley Kavanagh
We have been very lucky to have a…
We have been very lucky to have a healthy dog, but knowing we are covered just in case is important for us. Their app is easy to use.
Insurer: Trupanion
By: Amber
Really helpful and professional
Really helpful and professional
Insurer: Trupanion Canada
By: Maria Saragosa
About a week ago my dog had a bad…
About a week ago my dog had a bad accident! There was no way I could pay $2000 for his surgery! But Trupanion helped me and were so nice ! They made me feel a little relieved to know I was covered! Thankyou Trupanion!
Insurer: Trupanion
By: Angela Atherton
Every month I have to file a claim for…
Every month I have to file a claim for Apaqual my doxie has grss allergies within minutes they text me back stating they will handle it from here a few days later money is in my account excellant customer service also if I have questions
Insurer: Trupanion
By: Mr Calvin Rollins
The very best!
We have had Trupanion as an insurance provider for our Wheaten dogs nearly 25 years and Trupanion has always responded with the greatest financial support and service. We are living with our 4th dog and each has received the same level of support!. I would and do always strongly suggest to friends that they protect their pets with Trupanion. It’s the best lifesaver that owners will ever get for their companions!
Insurer: Trupanion
By: Donne
Claims considered “pre-existing”
So far our experience has been terrible if you get insurance and something happens during the first 30 days they will not cover it, even worse they will label it as a “pre-existing” condition even though it happened after enrolment but during the waiting period… I understand that they will not pay out for conditions during the waiting period but to label it as pre-existing is unfair and should be investigated. Seems like a unreasonable and unfair business practice. I should also mention the vet visit to determine the condition was after the 30 the waiting period, so me being honest with them and giving them my best guess of a date when symptoms may have started backfired.. they did not go off of the date of the vet visit as they state in their response below. I imagine any future skin conditions my pet will have will be considered “ pre-existing “ and related to this claim, they lost my trust and will have to earn it back if I choose to continue as a customer.
Insurer: Trupanion Canada
By: Ben.E