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The company came well recommended
The company came well recommended. One thing that would help is to ask the dog's age in months and years. One the initial form is just asks for years, and I didn't know what to put down. I appreciate your chat option to ask quick questions.
Insurer: Trupanion
By: LFT
I have been a Healthy Paws customer for…
I have been a Healthy Paws customer for 5 years. My first experience with them back in 2018 was so overwhelmingly positive during a very traumatic time that they gained a customer for life. They are easy to work with, compassionate and reasonably priced. I definitely recommend Healthy Paws! I used them most recently for an emergency visit claim, and again that experience was positive. Healthy Paws quickly and easily adjudicated our claim.
Insurer: Healthy Paws
By: Stephanie Passino
It is very easy to submit claims via…
It is very easy to submit claims via Pets Best. I like their EOBs. they are very easy to understand.
Insurer: Pets Best
By: Bethany
Welcome
I called before taking the policy to resolve a question and the experience was very positive.
Insurer: Spot
By: Diana Jimenez
Best Pet Insurance
I have had Healty Paws Pet Insurance for 8 years. In those eight year HP has come through every time that I had a claim. I am a very sceptical person so for me to indorse someone is rare. That why they are rated in the top two for pet insurance.
Insurer: Healthy Paws
By: Valued Customer
The overall call was great
The overall call was great. I called to add my puppy and every question was answered. The person I talked to was so respectful. I love it when people sound like they love what they do!
Insurer: ManyPets
By: customer
Would never be without insurance for our noodle-horses
We are a five dog household. We have insurance on all; ages 1yr to 14yrs. Three have only ever seen our wonderful vet for yearly check-ups but the other two have been an adventure of a medical learning curve. The only downfall has been that our monthly premiums have gone up each year, but otherwise I am a completely satisfied customer. I like the online portal, and have mostly only ever had good reps when calling in with any questions.
Mixed Results
I've had Trupanion for about 8 years, and they have been pretty good as far as coverage for most issues, like when my dog was diagnosed with cancer several years ago. I would have struggled to pay for his treatment without the coverage, but I was able to give him everything he needed. They have also paid for my other dog to go to rehabilitation therapy for years following a diagnosis of genetic arthritis on her knees. When she initially was diagnosed they tried to refuse the claim because she had a previous injury to her hip. i had to explain the difference between the hip joint and the knee joint, which should have been obvious, but once I did, they covered the costs. I do like the per condition deductible rather than having to pay an annual deductible. However, I was quite disappointed when she recently was attacked by a dog, resulting in a 3 night stay at the vet and over 40 sutures. Trupanion refused to pay because she had gotten attacked by another dog EIGHT years ago, and they feel this is a pre-existing condition. It is not a condition. It is an acute injury. So if your dog is somehow unlucky enough to be attacked more than once in their life, don't look for Trupanion to have your back. They said I should expect the other dog owner to pay, but this was a foster dog, so that just leaves me to pay out of pocket, and I feel like what is the point? I have 3 other pets on my plan that I haven't yet made claims for, and I'm looking at other insurance options that provide coverage. I feel as if they really have gone downhill since I first enrolled my pets with them. I own a dog business and used to refer my clients to them all the time, but now I tell them about my experiences and things they should look for when comparing companies and deciding which one to go with.
Insurer: Trupanion
By: Meg
Very easy to sign up and get started
Very easy to sign up and get started
Insurer: Spot
By: Trista Barbour
Petsbest rejected $650 claims because they considered cats' vomiting as pre-exiting condition
I am very disappointed with the Petsbest insurance and believe this is a scam. ALL cats vomit once in a while, which is normal behavior. My cat vomited 3 times in the morning, so we were worried and sent her to the vet and got $650 bills. My vet wrote "Patient vomit once in a while " on the medical record, hence Petsbest insurance determined this incident as a pre-existing condition and rejected the claims. Walk away with Petsbest insurance.
Insurer: Pets Best
By: Autumn