154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 04, 2023

I love everything with Embrace

I love everything with Embrace. I tell everyone how great they are. I get my money back for claims usually in 3 to 5 days at the most. When my 1 dog died they even sent me a sympathy card. And paid for his "end of life care" (euthanasia). I have 7 other dogs. And everyone is insured with them.

Insurer: Embrace

By: Millie Chauncey

Verified May 04, 2023

Marley’s TPLO

When Marley needed a TPLO, I submitted the invoices and medical records. Pumpkin insurance reviewed and paid the claim timely. Their customer service was very responsive to my questions.

Insurer: Pumpkin

By: Jill Chapman

May 04, 2023

Great and timely response.

I submitted my claim and i got a quick response. Very satisfied with the professionalism.

Insurer: Pets Best

By: Willy

May 04, 2023

It took multiple attempts for the…

It took multiple attempts for the process to go through and when it did, only 1 of the 2 bills were addressed. I found the communications to be very poor and unclear. When I investigated why it was taking so long, I found out that I was supposed to call both the emergency vet and my local vet to send over the required paperwork. This initially led to the claim being denied which just delayed everything. Pets best came highly recommended to me and I was thoroughly disappointed with the experience. Sorry for this but I am trying to be honest here. Sincerely, L

Insurer: Pets Best

By: Lyn Moraghan

May 04, 2023

Trupanion always there when needed

Trupanion always there when needed! Trupanion has been there for me since we enrolled Shadow. They are an excellent support for you when you need it. Great to know there is always some one there to help us when it is needed.

Insurer: Trupanion Canada

By: Kim

May 04, 2023

Personally did not have a good experience

I can’t get anyone to answer a phone call or email. I pay $120 a month. Coverage is very little and often nothing.

Insurer: ASPCA

By: Lauren McLenaghan

Verified May 04, 2023

Understanding the real purpose of pet insurance

The people being insured for their pets should always be reminded that insure only pays off if your animal is critically ill otherwise you are just paying out money for no return.

Insurer: Pumpkin

By: customer

May 04, 2023

We’ve recently found out that our dog…

We’ve recently found out that our dog has diabetes and Pets Best has been great with making it easy for us to submit and get reimbursed for all his care needs and medications.

Insurer: Pets Best

By: Camila Margotta

Verified May 04, 2023

Jaime was very professional and…

Jaime was very professional and informative. She had helped me to find the best pet insurance for my furbaby. I was much satisfied with the service was given to me.

Insurer: Pumpkin

By: customer

May 04, 2023

Life savers

Life savers! Thank you!

Insurer: Embrace

By: Alejandra Valencia

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