154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent Pet Insurance Provider
Prompt payment. Professional service. Upload and claims filing procedure is very easy and smooth. No complaints at all! Highly recommend.
Insurer: Pets Best
By: Ed Read
Slow on Claim
Slow on Claim. It took over 30 days for them to even look at the claim. It needs to be faster.
Insurer: Pets Best
By: WillieT
Just submitted my first Invoice
Just submitted my first Invoice. It was very simple and easy. I'll update later after I've gone thru the entire Reimbursement process.
Insurer: Embrace
By: Gina Rodriguez
Quick & Good Service
They are very quick with getting medical records and reimbursing your money. Everyone I have spoken with has been kind and respectful. They are detailed with what they were able to cover and not.
Insurer: ManyPets
By: Melanie Ramirez
No one to chat or speak with on the phone
I submitted a wellness claim on 4/26/23. All I see is that it is "in process". Every time I go to the chat, it says there are too many people wanting to chat, so it can't accommodate me. I tried to call, and was told by the robot that everyone was in a training session. I had Nationwide before, and always got reimbursed the next day. I have been reading other reviews, and everyone is having the same trouble with this company. I will be returning to Nationwide.
Insurer: Pets Best
By: Georgianna Parisi
My 6 month old puppy needed an xray…
My 6 month old puppy needed an xray because we thought he had broken a bone in his leg, they didn't pay it because they had a 6 month waiting period on ortho. He had been to the vet prior and was healthy with no leg injury. Not the first time they have looked for an excuse not to pay a claim.
Insurer: Embrace
By: Jim
My dog went to the vet for cornea eye…
My dog went to the vet for cornea eye issue. First 2 weeks we took him in and doctor said he isn’t getting any better so the 3rd week he said we need to keep him so they can make sure he gets better. He stayed for 3 weeks per vets orders and pets best is not paying because they say it’s boarding. How is it boarding if the vet says he has to stay.
Insurer: Pets Best
By: Joe Faeghi
I highly recommend Embrace Pet Ins
I highly recommend Embrace Pet Ins. They are reliable and responsive. We are so glad to have them as our pet insurance agency!
Insurer: Embrace
By: Shannon Hazen
Friendly and Efficient
Customer service is friendly and efficient. The process could not be smoother. My Vet sends me the electronic bill, I attach it to the claim. I have referred you over and over. Thank you Pumpkin!
Insurer: Pumpkin
By: Sammy’s Dad