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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 05, 2023

Commentaire

Très bon service et bonne écoute.

Insurer: Trupanion Canada

By: Sylvie

Useful
Verified May 05, 2023

Pet Insurance is outstanding

Your company is the most knowledgeable, professional caring company any pet owner should purchase. Nothing less than outstanding.

Insurer: Trupanion Canada

By: Enis

Useful
Verified May 05, 2023

10% less coverage now. Not Happy.

Claims are taking longer to process, even for repeat treatment for ongoing conditions. All of a sudden after over 13 years covering the same dog there is a 10% co-insurance deduction so now my policy covers 80% of the bill instead of 90%. I'm not happy about this.

Insurer: Trupanion

By: Eric

Useful
Verified May 05, 2023

Customer support is helpful & understanding.

Customer support is helpful & understanding. Trupanion is sensitive to the nuances of my dog's particular care.

Insurer: Trupanion

By: Jocelyn

Useful
Verified May 05, 2023

Excellent, timely processing of claims.

Easy to submit claims, and they are handled efficiently and fairly.

Insurer: Trupanion

By: Ivan

Useful
Verified May 05, 2023

Major slowdown in claims reimbursements

For some reason the claims are showing up more than a week after being submitted lately and it has been difficult to tell if it has even been received because the notifications aren't always sent out. For most of April I couldn't see any claims through the app, and then our premium just increased by $20 a month, while we're waiting much longer to be reimbursed. It has been great until this past month.

Insurer: Trupanion

By: Jennifer

Useful
Verified May 05, 2023

Good Customer Svc

Good Customer Svc

Insurer: Trupanion

By: Kathy

Useful
Verified May 05, 2023

I have never had an issue at all with Truepanion and I am so glad that I have pet insurance with a reliable company such as Truepanion for my furry friend.

I have never had an issue at all with Truepanion and I am so glad that I have pet insurance with a reliable company such as Truepanion for my furry friend.??

Insurer: Trupanion

By: Jennifer

Useful
Verified May 05, 2023

I like that a real person talks to you without a million prompts

I like that a real person talks to you without a million prompts

Insurer: Trupanion

By: Jean

Useful
Verified May 05, 2023

Great customer service!

I was able to complete my sign up over the phone. Excellent customer service.

Insurer: Trupanion

By: Mary

Useful

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