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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims is always a difficult process requiring lots of phone calls over several weeks in order for them to correctly determine the claim.
Claims is always a difficult process requiring lots of phone calls over several weeks in order for them to correctly determine the claim. Those who answer the phone are helpful however there is a lack of communication with claims requiring phone call after phone call by the insured to resolve issues.
Insurer: Trupanion
By: Karen
Chris as well as as many representatives are ALWAYS very Patient ⦠Kindâ¦helpful !
Chris as well as as many representatives are ALWAYS very Patient ⦠Kindâ¦helpful ! Trupanion is EXCELLENT with corresponding via email on claims ! The BEST !!!!
Insurer: Trupanion
By: Sheryl
She was knowledgable helpful and could answer questions asked.
She was knowledgable, helpful and could answer questions asked.
Insurer: Trupanion
By: Natalie
Trupanion is the best pet insurance and their employees are friendly and personable.
Trupanion is the best pet insurance and their employees are friendly and personable.
Insurer: Trupanion Canada
By: Katie
staff have always been friendly and knowledgeable.
staff have always been friendly and knowledgeable. have never made a claim yet so can't rate on anything else
Insurer: Trupanion Canada
By: Karen
Easy claim experience paid quickly
No hassle claim experience.
Insurer: Trupanion Canada
By: John
Becca and the other team members are so easy to talk to and they share how much they care about your pets.
Becca and the other team members are so easy to talk to and they share how much they care about your pets. It's always a great experience.
Insurer: Trupanion Canada
By: Charli
My dog faces a health crisis.
My dog, Roxy, was healthy when I purchased SPOT Insurance but six months later Roxy woke up totally blind. It was quite a shock and I was impressed with the ease of getting help with her bills. SPOT has covered Roxy’s veterinarian bills quickly and efficiently. I would recommend this insurance to any pet owner.
Insurer: Spot
By: Kathleen Nesbo
Great experience with Spot Insurance
Great experience with Spot Insurance. The claim process is very quick! You really get what you pay for with this company.
Insurer: Spot
By: Sandra C
Really easy and helpful
I've only had spot for a few months but we have needed to use them and the claims are easy to submit and you get updates and a claim status quickly. Once the claim is approved the money is in my account the same day. When I called customer service the first time I submitted a claim they where super helpful. Would recommend.
Insurer: Spot
By: Rachel Archibald