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Absolutely worth the monthly plan cost if just one of your pets gets sick or injured
We've always had pets, and finally signed our young cats up for Trupanion in 2019. The monthly dues seemed high for us at the beginning, but since then two of our cats have since been diagnosed with chronic illnesses, and one needed 2 surgeries. Without this insurance, we wouldn't have been able to afford a lot of the tests and treatments. This is the only pet insurance without a benefit cap, and whenever we've had questions their customer service has always been excellent. Our vet participates in the feature where the vet runs your Trupanion account # at checkout and Trupanion may pay for part of the visit on the spot (I can't remember what that's called). Highly recommend, and all our fluffy kids say thank you!
Insurer: Trupanion
By: Laura K
Embrace Pet Insurance is Terrific!
Embrace is a terrific pet insurance provider! The claim process is simple, their response time is quick, and they have been awesome in granting the claims. Highly recommend Embrace Pet Insurance.
Insurer: Embrace
By: Christy LaGrandeur
Never Denied a Claim!!
I have a big accident prone/injury prone/bad things ingested kind of goofy English cream golden retriever. Truepanion has covered his ACL equivalent surgery and elbow surgery (less deductibles) They were fast with my refund and didn't cancel us or raise our premium! Unlike the breeder who wouldn't stand behind their guarantee. Highly recommend Trupanion to all pet owners.
Insurer: Trupanion
By: Patty Schobelock
You can’t do wrong with MetLife
Very quick processing of my claims. Customer service people are warm and friendly while still being efficient in the task at hand. I recommend MetLife to all my friends.
Don't even think about using Healthy Paws
I only gave one star because there is no zero. (Updated to a two) DO NOT WASTE YOUR MONEY ON PET HEALTH INSURANCE. They prove themselves to be a scam of epic proportions. I religiously paid my monthly fee to Healthy Paws Insurance for 9 years for my precious Wally, so in the event of an emergency I would be covered and not have to ask myself, "Can I afford this service for my beloved." Healthy Paws never ever ever covered any health services over the years. NOTHING. I had two emergencies over his nine years and they always had an excuse. Last month Wally was diagnosed with cancer. I wouldn't put him through chemo but there were emergency services just to figure out what was wrong with him. $4K later I had to say goodbye to my boy. Healthy Paws reimbursed me $375. That is $375 TOTAL over 9 YEARS and two emergencies. So F YOU Healthy Paws. A big GARGANTUOUS F YOU. You don't care at all about your customers or their beloved fuzzy four-leggeds. You covered NOTHING over the course of nine years of paying every single month. A slap in the face to every pet owner. You are a scam. FAKES. If you were even considering pet insurance, please just start your own pet savings account -- that is to say, put away some money every month in a separate account that you can access if/when your honey needs help. Pet insurance will cover next to nothing. Healthy Paws isn't the only bad egg. They're all like this. @healthypaws F-you again. To my beautiful Wally, may you rest in peace. REPLY: Thank you for the reply. I talked to your claims team becuase it looks as though the entire emergency services invoice ($1700) was overlooked, therefore not included in my refund. It has been put back into claims so I might get more returned.
Insurer: Healthy Paws
By: Polly Letofsky
Kind and understanding staff
Kind and understanding staff. Happy with pet plan. Would highly recommend.
Insurer: Trupanion Canada
By: Sarah
Reimburses nothing.
Money spent on this insurance for one 1 year old dog over 2 years: $2,000+. Money reimbursed when my dog got lepto or had any ear infection or literally anything: $0 The company refers to everything as a preexisting condition (even a virus such as leptospirosis) and responds with chatGTP emails that do not address the concern presented to them.a pain to deal with. I would stay far away. You will end up losing much more money than you could ever end up spending in the case of sickness. Positive reviews are surely fake. This is a scam Follow up reply to Pumpkin’s response. I did speak with the “customer service” agents particularly one agent named Andrianna Quiñones who refused to answer my question on whether they view the virus Leptospirosis as a pre existing condition (which by the way was NOT present in anyway for a year after our insurance was instated.) Her responses were automatic replies and unhelpful. The company is very very incompetent.
Insurer: Pumpkin
By: Claire
Just Easy
Having this insurance has put our mind at ease when we do have a problem with our pets. And what I really like that Healthy Paws always send a thoughtful follow up to see how our pet is doing. Well worth the cost.
Insurer: Healthy Paws
By: Serge
The customer service representative was…
The customer service representative was excellent and answered all my questions. She even advised me of some things I was not aware of. However, the hold time was not satisfactory and I had to leave so I left my number for a callback.
Insurer: ASPCA
By: Stacy Blom