209,556+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,556 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,732 reviews

4.9
Healthy Paws

11,012 reviews

4.9
Fetch

5,285 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 27, 2025

Satisfied customer

"Pets Best has worked very well for my dog. Until this year he has been very healthy except for a a few months in 2024. This year he developed heart disease that required treatment and medications. Pets Best has reimbursed all claim as I hoped they would. I am very satisfied with their process. I would suggest a claim option for medications in the area where they ask who provided the service. That being said, they always take care of it when I name my vet who wrote the scrip as the provider."

Insurer: Pets Best

Veterinarian: Veterinary Medical Center of Indian River County

By: Henri and Patricia

Useful
Verified December 27, 2025

Our amount was raised $500 for not…

Our amount was raised $500 for not doing claimes with no increase to monthly amount but it went up.

Insurer: MetLife

By: Jennifer J

Verified December 27, 2025

easy to submit and claim processed…

easy to submit and claim processed quickly

Insurer: MetLife

By: customer

Verified December 27, 2025

Easy customer service

Easy customer service

Insurer: MetLife

By: Allen Pollock

Verified December 27, 2025

Nice service

Nice service

Insurer: MetLife

By: customer

Verified December 27, 2025

Very responsive and their compensation…

Very responsive and their compensation is very timely as well. Great to work with.

Insurer: Trupanion

By: Deb

December 27, 2025

Forever waiting

I have been waiting for a review of my submitted claim for almost 3 months. After I tracked down all the information Embrace requested to rule out a pre-existing condition, I continue to wait on their response. Don’t waste your time trying to reach a human on the phone. The wait is almost always over 1/2 hour and it could be more but I always end up hanging up. Additionally, the website always has glitches and redirects me to an unresponsive page. I’m not sure what’s going on with this company but I’m willing to wait and see how they respond to my claim.

Insurer: Embrace

By: Elizabeth Francis

Verified December 27, 2025

The review of the claim was fast

The review of the claim was fast, and I received the payment just in a few days.

Insurer: MetLife

By: Tami Ujiie

Verified December 27, 2025

Pet dog struck with epilepsy, MetLife was there to support us

Taking care of my pets is made so much easier with MetLife. When our dog started having seizures, I didn’t think twice about getting her the emergency care she needed, knowing full well it would be expensive but MetLife would have our back.

Insurer: MetLife

By: customer

Verified December 27, 2025

it was quick and simple

it was quick and simple

Insurer: Nationwide

By: Dwight C Doane

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