224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Highly recommend this insurance!
My claim was processed quickly and everything that I expected to be covered was. Great customer service too. I would definitely recommend them!
Insurer: Pumpkin
By: customer
Overall I am really happy…
Overall I am really happy with my reimbursement rate and what is included with pumpkin. I have had a few issues with support overall. 1. when you chat in their systems seems to not record it as a contact so it just goes nowhere if the agent doesn't follow up. 2. the negotiation between pumpkin and my vet has been tricky at times when her preventative meds need to be refilled. 3. this is not so much support but claims take like a month to process which feels like a long time on a big claim.
Insurer: Pumpkin
By: Annabel Feider
So happy I signed up my new puppy with…
So happy I signed up my new puppy with this insurance. Submitted my claim on Saturday and was notified my Monday of my reimbursement going out.
Insurer: Pets Best
By: Connie Awdish
Pets Best is the best pet insurance company
Pets Best is one of the most straightforward insurance companies there is. The rates are fair and when I submit a claim, it's examined with no nonsense. Although I wish I hadn't needed to use it, it has been a blessing. I don't hesitate to recommend Pets Best to everyone that has pets.
Insurer: Pets Best
By: L. Vutianitis
I have had nothing but good experiences…
I have had nothing but good experiences with Pets Best for my now 19mo old Golden Retriever. All the medical has been paid for correctly without any problems. Very happy with this coverage.
Insurer: Pets Best
By: Alison
Canceled my policy as of today
Canceled my policy as of today. I originally got AKC pet insurance due to their name so I thought they would live up to their reputation ..as all other comments say good luck getting reimbursements with any claims. I submitted a claim for roughly $350. It was denied and I was told I will need to update my policy to a hereditary policy. It’s a bunch of bull crap and just another way of making another dollar off of policy holders. This wasn’t told to me when I purchased the policy, nor did I even have the option to do so. go figure!
Insurer: AKC
By: kiesha
A must for Pets!!!
Such an easy process with Healthy Paws! This insurance is an absolute must for pet owners. It was so simple to submit our veterinarian reports and receipts and the money is then credited to your bank account within a few days. I cannot reiterate how grateful we are for this insurance!
Insurer: Healthy Paws
By: Sian Howell
Starting saving
Easy to use website. Great coverage at a great price.
Insurer: Sonnet
By: Leon
Ms
Excellent plan, coverage and service
Insurer: Trupanion
By: Dianne
Horrible pet insurance
I bought the premium insurance that covers approximately 90% with a $200 deductible as well as wellness. Approximately two months ago, I submitted a claim for an allergic dermatitis. My vet gave a steroid as well as some antibiotics, which came out to approximately $200 and a referral to another dermatologist for further evaluation. The dermatologist proceeded to prescribe two medications and two shampoos in order to treat the condition and the bill was approximately $700. It took approximately three months for a decision, and I was denied on all parts because either it wasn’t covered or there was more medical records that were needed. During this process, I have called the help center multiple times, and I always get the runaround or broken promises on follow ups. For example, the service desk said that they would give me a call for updates, which never happened, and that they would follow up with my vet, which they never did. I have uploaded the medical records from the vet, but they say that these particular records did not provide enough information. For contrast with a different pet insurance, the same medical records that I uploaded were able to be processed, and the decision was able to be made with dispersement within two weeks. Please do not use this company! Although this claim was only a few hundred dollars, I’m nervous, that if there was a larger expense, I would not be able to get the appropriate reimbursement. I thought this was a good deal, because they included wellness as part of their insurance, but it seems as though this is a scam. Additionally, I’m worried that if I go with a different pet insurance, I would not be able to get insured because of my pets, pre-existing condition. I’m upset that I didn’t do more research into picking the right insurance, but I hope my review will prevent you and others from having the same frustrating experience as I’ve had.
Insurer: Pets Best
By: Robert Hayden Robolski