209,556+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,556 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,732 reviews

4.9
Healthy Paws

11,012 reviews

4.9
Fetch

5,285 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 27, 2025

False advertising

The company sells itself on paying 90% after the deductible and this is just false, lots of things that are exempt… false advertising and the premiums are way too much for these types of shenanigans

Insurer: Trupanion

By: Unhappy customer

Verified December 27, 2025

The customer service is excellent…

The customer service is excellent MetLife is a great concern pet insurance company.

Insurer: MetLife

By: Velma Hayes

Verified December 27, 2025

My bad I failed to submit important…

My bad I failed to submit important bills

Insurer: Pumpkin

By: Linda

Verified December 27, 2025

Easy to file a claim

Easy to file a claim

Insurer: Fetch

By: Rhonda Fuller

Verified December 27, 2025

Unexpected tooth need pulled which as…

Unexpected tooth need pulled which as usual comes at a bad time of year ( never a good time anyway) and costly. Pumpkin paid within days of sending claim. We knew the evening of filing claim what was going to be paid.

Insurer: Pumpkin

By: Lu Ann

December 27, 2025

Every claim denied after paying for top tier plan

DO NOT use Pets Best for your pet. They have denied every single claim we’ve submitted over the past three years and we are paying for the highest coverage. Complete waste of money and horrible support. I can’t even cancel my policy without speaking to them on the phone, but no one answers after sitting on hold for hours.

Insurer: Pets Best

By: Martha

Useful
December 27, 2025

A godsend to have

I am so thankful to have coverage on my fur babies for the unexpected events. Nobody wants these things to happen but when they do they can be completely devastating not only financially but emotionally. It helps to know at least one side is covered for those events.

Useful
Verified December 27, 2025

Claim was paid within one week!

I had a very expensive surgery for my dog that cost $2400. I submitted the claim the next day and my claim was paid before my dog had her 1-week post-op follow up appt. The process was easy and fast!

Insurer: MetLife

By: Sandra

Verified December 27, 2025

Very helpful and super nice agent

Very helpful and super nice agent

Insurer: Nationwide

By: Di

Verified December 27, 2025

Easy to upload documents

Easy to upload documents. Reimbursement processing is quick.

Insurer: MetLife

By: Maria Diaz

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